TP 560X - Symptom-to-FRU index

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Service Hints & Tips

Document ID: LWIK-3PCL5W

TP 560X - Symptom-to-FRU index

Applicable to: World-Wide

The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.

Symptom-to-FRU Index
The symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed
first.

Note:

Perform the FRU replacement or actions in the sequence shown in the FRU/Action columns. If a FRU replacement did not solve the problem, put the original FRU back in the computer. Do not replace a nondefective FRU. This index can also help you determine the next possible FRUs to be replaced when servicing a computer. Numeric error codes show the errors detected in POST or system operation. In the following error codes, X can be any number. If no codes are available, use narrative symptoms. If the symptom is not listed, go to Undetermined Problems on page 46.

Note:

For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for
that device.

Numeric Error Codes

Symptom / Error

FRU / Action in Sequence

10X
101: Interrupt failure.
102: Timer failure.
103: Timer interrupt failure.
104: Protected mode failure.
105: Last 8042 command not accepted.
107: NMI test failure.
108: Timer bus test failure.
109: Low meg-chip select test.

1. System board.

110
(Planar parity.)

1. Go to Memory Checkout on page 28.
2. DIMM card.
3. Detach the expansion unit if attached to the computer.
4. System board.

111
(I/O parity.)

1. Go to Memory Checkout on page 28.
2. Expansion unit or port replicator.
3. System board.

158
(Hard disk password was not set even though the supervisor password is set.)

1. Set the password for hard disk drive.

159
(Hard disk password is not set the same as the supervisor password.)

1. Set the correct password for hard
disk drive.

161
(Dead battery.)

1. Go to Checking the Backup Battery on page 32.
2. Backup battery.
3. System board.

163
(Time and date were not set.)

1. Set time and date.
2. System board.

173
(Configuration data was lost.)

1. Select OK in the error screen; then set the time and date.
2. Backup battery.
3. System board.

174
(Configuration error: Perform Checking the Installed Devices List on page 49 before changing any FRUs.)

1. Check device configuration.
2. Hard disk drive assembly.
3. System board.

175, 177, 178
175: EEPROM CRC #1 error.
177: Supervisor password check sum
error.
178: EEPROM is not functional.

1. System board.

183
(Incorrect password entered at the supervisor password prompt.)

1. Have the user examine the password.

184
(Power-on password check sum error.)

1. Reset the power-on password in
Easy-Setup.

185
(The startup sequence is not valid. Suspect that power was off when the
startup sequence was being updated.)

1. Reset the startup sequence in Easy-Setup.

186

1. System Board.

190
(A depleted battery pack was installed when the power was on.)

1. Go to Checking the Battery Pack on
page 31.

191XX
(PM initialization error.)

1. System board.

195
(The configuration read from the hibernation area does not match the actual configuration.)

1. Check if the configuration was
changed. For example, check if a DIMM card was

196
(A read error occurred in the hibernation area of the hard disk drive.)

1. Run the hard disk drive test.
2. Hard disk drive.

199XX
(Resume error.)

1. System board.

1XX

1. System board.

2XX
201: Memory data error.
202: Memory line error 0015.
203: Memory line error 1623.
205: Memory test failure on on-board
memory.
221: ROM to RAM remap error.

1. Go to Memory Checkout on
page 28.
2. DIMM card.
3. System board.

301, 303, 304, 305, 3XX
(301: Keyboard error.)

1. Go to Keyboard or Auxiliary Input
Device Checkout on page 27.
2. Keyboard.
3. External numeric keypad.
4. External keyboard.
5. Keyboard/mouse cable.
6. System board.

601, 6XX
(601: Diskette drive or controller error.)

1. Go to Diskette Drive Checkout on
page 27.
2. Diskette drive assembly.
3. Diskette.
4. System board.

602
(Diskette read error.)

1. Go to Diskette Drive Checkout on
page 27.
2. Diskette.
3. Diskette drive assembly.

604
(Unacceptable ID was read from the diskette drive.)

1. Go to Diskette Drive Checkout on
page 27.
2. Diskette drive assembly.
3. System board.

11XX
1101: Serial_A test failure.

1. Serial device.
2. Communication cable.
3. System board.

12XX
1201: Serial_B test failure.

1. System board (infrared).

17XX
1701: Hard disk controller failure.
1780, 1790: Hard disk 0 error.
1781, 1791: Hard disk 1 error.

1. Hard disk drive.
2. System board.

24XX
(2401: System board video error.)

1. System board

808X
8081: PCMCIA presence test failure.
(PCMCIA revision number also checked.)
8082: PCMCIA register test failure.

1. PC Card slot assembly.
2. PCMCIA device.
3. System board.

860X
(Pointing device error when TrackPoint III is disabled.)
8601: System bus error 8042 mouse
interface.
8602: External mouse error.
8603: System bus error or mouse error.

1. External mouse.
2. External keyboard.
3. System board.

861X
(Pointing device error when TrackPoint III is enabled.)
8611: System bus errorI/F between 8042 and IPDC.
8612: TrackPoint error.
8613: System board or TrackPoint error.

1. Reseat the keyboard cable on the system board.
2. Keyboard.
3. External mouse.
4. System board.

I9990301
I9990302
I9990305
I9990301: Hard diskerror.
I9990302: Invalid hard disk boot record.
I9990305: No bootable device.

1. Verify the operating system is installed on the hard disk drive. If not, install the operating system.
2. Reseat the boot device.
3. Verify the startup sequence for the
correct boot device.
4. Verify the operating system is installed and operating correctly.

I9990303
(Bank2 flash ROM check sum error.)

1. System board.

Other codes not listed above.

1. Go to Undetermined Problems on
page 46.

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

01-12-97

Last Updated

19-08-98

Revision Date

17-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad 560X

Machine Type

2640

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Symptom / Error	FRU / Action in Sequence
10X 101: Interrupt failure. 102: Timer failure. 103: Timer interrupt failure. 104: Protected mode failure. 105: Last 8042 command not accepted. 107: NMI test failure. 108: Timer bus test failure. 109: Low meg-chip select test.	1. System board.
110 (Planar parity.)	1. Go to Memory Checkout on page 28. 2. DIMM card. 3. Detach the expansion unit if attached to the computer. 4. System board.
111 (I/O parity.)	1. Go to Memory Checkout on page 28. 2. Expansion unit or port replicator. 3. System board.
158 (Hard disk password was not set even though the supervisor password is set.)	1. Set the password for hard disk drive.
159 (Hard disk password is not set the same as the supervisor password.)	1. Set the correct password for hard disk drive.
161 (Dead battery.)	1. Go to Checking the Backup Battery on page 32. 2. Backup battery. 3. System board.
163 (Time and date were not set.)	1. Set time and date. 2. System board.
173 (Configuration data was lost.)	1. Select OK in the error screen; then set the time and date. 2. Backup battery. 3. System board.
174 (Configuration error: Perform Checking the Installed Devices List on page 49 before changing any FRUs.)	1. Check device configuration. 2. Hard disk drive assembly. 3. System board.
175, 177, 178 175: EEPROM CRC #1 error. 177: Supervisor password check sum error. 178: EEPROM is not functional.	1. System board.
183 (Incorrect password entered at the supervisor password prompt.)	1. Have the user examine the password.
184 (Power-on password check sum error.)	1. Reset the power-on password in Easy-Setup.
185 (The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.)	1. Reset the startup sequence in Easy-Setup.
186	1. System Board.
190 (A depleted battery pack was installed when the power was on.)	1. Go to Checking the Battery Pack on page 31.
191XX (PM initialization error.)	1. System board.
195 (The configuration read from the hibernation area does not match the actual configuration.)	1. Check if the configuration was changed. For example, check if a DIMM card was
196 (A read error occurred in the hibernation area of the hard disk drive.)	1. Run the hard disk drive test. 2. Hard disk drive.
199XX (Resume error.)	1. System board.
1XX	1. System board.
2XX 201: Memory data error. 202: Memory line error 0015. 203: Memory line error 1623. 205: Memory test failure on on-board memory. 221: ROM to RAM remap error.	1. Go to Memory Checkout on page 28. 2. DIMM card. 3. System board.
301, 303, 304, 305, 3XX (301: Keyboard error.)	1. Go to Keyboard or Auxiliary Input Device Checkout on page 27. 2. Keyboard. 3. External numeric keypad. 4. External keyboard. 5. Keyboard/mouse cable. 6. System board.
601, 6XX (601: Diskette drive or controller error.)	1. Go to Diskette Drive Checkout on page 27. 2. Diskette drive assembly. 3. Diskette. 4. System board.
602 (Diskette read error.)	1. Go to Diskette Drive Checkout on page 27. 2. Diskette. 3. Diskette drive assembly.
604 (Unacceptable ID was read from the diskette drive.)	1. Go to Diskette Drive Checkout on page 27. 2. Diskette drive assembly. 3. System board.
11XX 1101: Serial_A test failure.	1. Serial device. 2. Communication cable. 3. System board.
12XX 1201: Serial_B test failure.	1. System board (infrared).
17XX 1701: Hard disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error.	1. Hard disk drive. 2. System board.
24XX (2401: System board video error.)	1. System board
808X 8081: PCMCIA presence test failure. (PCMCIA revision number also checked.) 8082: PCMCIA register test failure.	1. PC Card slot assembly. 2. PCMCIA device. 3. System board.
860X (Pointing device error when TrackPoint III is disabled.) 8601: System bus error 8042 mouse interface. 8602: External mouse error. 8603: System bus error or mouse error.	1. External mouse. 2. External keyboard. 3. System board.
861X (Pointing device error when TrackPoint III is enabled.) 8611: System bus errorI/F between 8042 and IPDC. 8612: TrackPoint error. 8613: System board or TrackPoint error.	1. Reseat the keyboard cable on the system board. 2. Keyboard. 3. External mouse. 4. System board.
I9990301 I9990302 I9990305 I9990301: Hard diskerror. I9990302: Invalid hard disk boot record. I9990305: No bootable device.	1. Verify the operating system is installed on the hard disk drive. If not, install the operating system. 2. Reseat the boot device. 3. Verify the startup sequence for the correct boot device. 4. Verify the operating system is installed and operating correctly.
I9990303 (Bank2 flash ROM check sum error.)	1. System board.
Other codes not listed above.	1. Go to Undetermined Problems on page 46.

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	01-12-97
	Last Updated	19-08-98
	Revision Date	17-08-99
	Brand	IBM ThinkPad
	Product Family	ThinkPad 560X
	Machine Type	2640
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes