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2.255 bytes |
Service Hints & Tips |
Document ID: JBAR-3QJSBM |
IBM ValuePoint - Performance series with QuaTech card hangs
Applicable to: World-Wide
Symptom:
ValuePoint 64xx Performance series fails to start POST after the installation of a QuaTech DS100S dual port serial card.
Problem Isolation Aids:
This TIP applies only if all the following conditions are met:
1. The problem can be eliminated by removing the QuaTech card.
2. The card is QuaTech DS100F revision B or higher. The revision is printed on a label on the card.
3. The QuaTech card has a capacitor in location c14.
If the failing system does not meet all of the above conditions, this TIP does not apply; continue with normal problem determination.
Fix:
If the system meets all the conditions listed above, the customer should be instructed to contact QuaTech Technical Support at 1-800-553-1170 x122.
SAS KEYWORDS:
PSY2 PSVP PS/VALUEPOINT VALUE POINT
D/T6472 D/T6484 D/T6492 D/T6494
6472 6484 6492 6494
6482 PSY2ADPT PSVPADPT HANG
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Search Keywords |
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Hint Category |
Adapter Cards, Retain | |
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Date Created |
27-07-94 | |
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Last Updated |
19-05-98 | |
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Revision Date |
29-04-2000 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6472, 6482, 6484, 6492, 6494 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H124754 | |
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Reverse Doclinks |