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3.563 bytes |
Service Hints & Tips |
Document ID: MCGN-3NASJR |
IBM IntelliStation M Pro (Type 6898) - Shrinkwrap Windows NT 4.0 traps with Service Packs 2 and 3
Applicable to: World-Wide
Symptom:
After installing Windows NT Service Pack 2 or 3 on a SCSI system and rebooting, the system traps and must be reloaded.
Problem isolation aids:
This tip applies if the following conditions are met:
1. The system is an IBM IntelliStation M Pro, Machine Type 6898, equipped with a SCSI hard file.
2. The original factory preload has been deleted and replaced with a shrinkwrap version of Windows NT 4.0.
3. Windows NT Service Pack 2 has been installed - OR - Windows NT Service Pack 3 has been installed and you elect to replace the existing SCSI drivers during the installation.
Fix:
1. Upon reloading Windows NT, the Adaptec SCSI drivers will have to be supplied from diskette. Failing to do so will cause the reinstallation to hang and have to be restarted.
The Adaptec SCSI driver diskette can be created from the Ready to configure (RTC) CD-ROM included with the system. The required diskette is created by building the "Adaptec 7800 Family Manager Set" disk via the Diskette Factory utility on the RTC. Insert this diskette when prompted for "Additional Devices" during the reinstallation.
In the event the CD-ROM drive is inaccessable on the target system, in most instances, the RTC can be taken to a system with an operating CD-ROM drive and the Adaptec driver disk created there. Running IBMSETUP.EXE on the RTC will start the utility to run the Diskette Factory.
2. When re-installing Windows NT Service Pack 3, the user must answer "No" when warned that they are about to overwrite an existing SCSI device driver.
NOTE: Windows NT Service Pack 2 is not supported on the IBM IntelliStation M Pro, machine type 6898.
SAS KEYWORDS:
PSY2 PSY2ERR PSY2OPER PSVP
PSVPERR PSVPOPER D/T6898 6898
SP2 SP3 68762 68762F_1
ADAPTEC AIC-7895 UNCLASSIFIED
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Search Keywords |
SCSI, Windows NT | |
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Hint Category |
Retain, Windows NT | |
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Date Created |
28-10-97 | |
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Last Updated |
15-05-98 | |
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Revision Date |
08-04-99 | |
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Brand |
IBM IntelliStation | |
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Product Family |
M Pro | |
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Machine Type |
6898 | |
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Model |
ALL | |
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TypeModel |
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Retain Tip (if applicable) |
H161500 | |
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Reverse Doclinks |
USA=A, EMA=A, AFE=A , Owning B.U.: USA |