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2.033 bytes |
Service Hints & Tips |
Document ID: JBAR-3SJJQ6 |
IBM IntelliStation M Pro (Type 6898) - Internet Explorer hangs in IBM Welcome Center
Applicable to: World-Wide
SYMPTOM:
When clicking on the links in the left hand frame of IBM Welcome Center, Internet Explorer intermittently goes into a hang condition.
PROBLEM ISOLATION AIDS:
This tip applies to IBM IntelliStation M-Pro Series 6898 systems preloaded with Windows NT 4.0 and Internet Explorer 3.x.
FIX:
Using the "IE 4 Setup" icon provided on the Windows NT desktop, upgrade Internet Explorer 3.x to version 4.0.
If Internet Explorer 3.x is presently in a hang condition, close the application via the following steps:
1. Pres ALT+CLT+DEL to display Tasklist Manger.
2. Select tab "Applications."
3. Select Internet Explorer with Status "Not Responding."
4. Click End Task.
5. Close Task Manager.
To upgrade Internet Explorer to version 4.0, double click on the "IE 4 Setup" icon and follow the displayed instructions.
Windows and Windows NT are trademarks of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2MISC PSY2OPER PSVP
PSVPMISC PSVPOPER 87902 87902F_1
D/T6898 6898 IE40 UNCLASSIFIED
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Search Keywords |
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Hint Category |
Windows NT | |
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Date Created |
13-03-98 | |
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Last Updated |
26-03-98 | |
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Revision Date |
13-03-99 | |
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Brand |
IBM IntelliStation | |
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Product Family |
M Pro | |
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Machine Type |
6898 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H162998 | |
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Reverse Doclinks |