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Service Hints & Tips

Document ID: CPES-3JNFKJ

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PC Server 320/520 - Traps after cache upgrade

Applicable to: World-Wide

Symptom
PCI/EISA versions of the IBM PC Server 320 and 520 hang or reboot while booting or loading an operating system. These errors have been seen with OS/2, Windows NT, and SCO/UNIX.

Problem Isolation Aids
- The system is an 8640 or 8641 PCI/EISA model.
- A 256KB L2 cache upgrade (Option P/N 94G3141) was installed.
- The system may have a second processor installed.
- Symptoms disappear when disabling cache in BIOS with <F2>.
- Diagnostics run without error.

Fix
1. Verify that the cache modules are installed correctly and that no pins are bent.
2. Verify the system board cache jumpers: 256KB cache: W5 and W10 should have pins 1 and 2 jumpered. 512KB cache: W5 and W10 should have pins 2 and 3 jumpered.
3. Replace any cache modules that have the word "Alliance" or the number AS7C3256-15PC with FRU P/N06H8510.

SCO is a trademark of The Santa Cruz Organization, Inc.
Windows NT is a trademark of Microsoft Corp.

Note: Only one Cache module is supplied per FRU part.

SAS KEYWORDS:
PSY2 D/T8640 PSY2PART 8640
PSY2PROG PSVPERR PSY2ERR SERVER
PENTIUM PSY2MEM 320 D/T8641
8641 520

Search Keywords

Hint Category

Memory, Retain

Date Created

20-06-96

Last Updated

15-07-98

Revision Date

14-07-99

Brand

IBM PC Server

Product Family

PC Server 320, PC Server 520

Machine Type

8640, 8641

Model

Various

TypeModel

Retain Tip (if applicable)

H044297

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