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Document ID: PFAN-3TUUKA |
TP 380XD,385XD - fatal exception error message on Windows 95 restart after the screen color depth or resolution is changed
Applicable to: World-Wide
Symptom:
After Windows 95 restarts after changing the screen color depth or resolution through "Display Properties", Windows 95 may cause "A fatal exception 0D has occurred at xxxx:yyyyyyyy" error message. This is not a solid failure, but occurs intermittently.
Condition:
This problem may occur when all of the following conditions are met.
- ThinkPad Video Features Diskette for Windows 95 has been installed
- ThinkPad Audio Features Diskette for Windows 95 has been installed
- SystemSoft CardWorks Diskette for Windows 95 has been installed with SRAM driver installed
- "SET PATH=" statement in the AUTOEXEC.BAT file has less than 30 characters length.
Solution:
1. Ignore the fatal exception error message and press "Alt"+"Ctrl"+"Delete" keys.
After that, system will work well.
(If the screen color depth or resolution is changed again, the same fatal error message may appear.)
- or -
2. Edit the "SET PATH=" statement to make the length over 30 characters.
(for example, SET PATH="%PATH%";;;;;;;;;;;;;;;;;;;; )
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Hint Category |
Video, Windows 95 | |
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Date Created |
25-04-98 | |
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Last Updated |
27-04-98 | |
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Revision Date |
25-04-99 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 380XD, ThinkPad 385XD | |
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Machine Type |
2635 | |
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Model |
Various | |
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