TP 765D/L - Checkout Guide

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Service Hints & Tips

Document ID: GKEY-3JMJYL

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TP 765D/L - Checkout Guide

Applicable to: World-Wide

Checkout Guide

Use the following procedure as a guide for computer problems.
The diagnostic tests are intended to test only IBM products.
Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeating the same operation.
To run the diagnostics, refer to "Related Service Procedures".

3.

Use the following table with the verified symptom to determine which page to go to. Search the symptoms column and find the description that best matches your symptom; then proceed as per the ¿Go to— column.

Symptoms (Verified)

Go to

Power failure. (The power indicator does not go on or stay on.)

¿Power Systems Checkout'.

POST does not complete. No beeps/error code are indicated.

¿Symptom-to-FRU Index—, and then use the No Beep Symptoms table.

POST beeps, but no error codes are displayed.

¿Symptom-to-FRU Index—, and then use the Beep Symptoms table.

POST detected an error and displayed numeric error codes.

¿Symptom-to-FRU Index—, and then use the Numeric Error Codes table.

The diagnostic test detected an error and displayed an FRU code.

¿FRU Codes'.

The configuration is not the same as the installed devices.

¿Checking the Installed Devices List—.

LCD display problems.

¿Symptom-to-FRU Index',

Symptoms cannot be recreated. (Intermittent problems.)

Use the customer reported symptoms and go to ¿Symptom-to-FRU Index—.

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

03-07-97

Last Updated

07-04-98

Revision Date

12-03-99

Brand

IBM ThinkPad

Product Family

ThinkPad 765L, ThinkPad 765D

Machine Type

9546, 9547

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

1.	Obtain the failing symptoms in as much detail as possible.
2.	Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeating the same operation. To run the diagnostics, refer to "Related Service Procedures".
3.	Use the following table with the verified symptom to determine which page to go to. Search the symptoms column and find the description that best matches your symptom; then proceed as per the ¿Go to— column.

Symptoms (Verified)	Go to
Power failure. (The power indicator does not go on or stay on.)	¿Power Systems Checkout'.
POST does not complete. No beeps/error code are indicated.	¿Symptom-to-FRU Index—, and then use the No Beep Symptoms table.
POST beeps, but no error codes are displayed.	¿Symptom-to-FRU Index—, and then use the Beep Symptoms table.
POST detected an error and displayed numeric error codes.	¿Symptom-to-FRU Index—, and then use the Numeric Error Codes table.
The diagnostic test detected an error and displayed an FRU code.	¿FRU Codes'.
The configuration is not the same as the installed devices.	¿Checking the Installed Devices List—.
LCD display problems.	¿Symptom-to-FRU Index',
Symptoms cannot be recreated. (Intermittent problems.)	Use the customer reported symptoms and go to ¿Symptom-to-FRU Index—.

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	03-07-97
	Last Updated	07-04-98
	Revision Date	12-03-99
	Brand	IBM ThinkPad
	Product Family	ThinkPad 765L, ThinkPad 765D
	Machine Type	9546, 9547
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes