The Symptom-to-FRU Index lists beeps, errors, symptoms, and the possible causes. The most likely cause is listed first. Use this Symptom-to-FRU Index to help you decide which FRUs to have available when servicing the computer. This Index contains the following
|
Beep/Symptom |
FRU/Action |
|
1-1-2
(CPU register test failure) |
1. Optional Microprocessor
(if installed)
2. Microprocessor |
|
1-1-3
(CMOS write/read test
failure) |
1. Real-Time Clock with Battery
2. System Board
|
|
1-2-1
(Programmable Interval
Timer test failure) |
1. System Board
2. Microprocessor Card |
|
1-2-2
(DMA initialization test in
progress or failure) |
1. System Board
2. Microprocessor Card |
|
1-2-3
(DMA page register
write/read test in progress or failure) |
1. System Board
2. Microprocessor Card |
|
1-2-4
(RAM refresh verification failure) |
1. System Board
2. Microprocessor Card |
|
1-3-1
(1st 64K RAM test failure) |
1. Dual Inline Memory Module (DIMM)
2. Microprocessor Card |
|
1-3-2
(1st 64K RAM parity test
failure) |
1. Dual Inline Memory Module
2. Microprocessor Card
3. System Board |
|
2-1-1
(Slave DMA register test in progress or failure) |
1. Microprocessor Card
2. System Board |
|
2-1-2
(Master DMA register test in progress or failure) |
1. Microprocessor Card
2. System Board |
|
2-1-3
(Master interrupt mask
register test failure) |
1. Microprocessor Card
2. System Board |
|
2-1-4
(Slave interrupt mask
register test failure) |
1. Microprocessor Card
2. System Board |
|
2-2-2
(Keyboard controller test failure) |
1. System Board
2. Keyboard |
|
3-1-1
(Timer tick interrupt test in progress or failure) |
1. Real-Time Clock with Battery
2. System Board |
|
3-1-2
(Interval timer channel 2 test in progress failure) |
1. System Board |
|
3-1-4
(Time of day clock test
failure) |
1. System Board |
|
3-2-4
(Test comparing CMOS
memory size against actual in progress) |
1. Real-Time Clock Battery
2. System Board |
|
3-3-1
(Memory size mismatch
occurred) |
1. Dual Inline Memory Module
2. Microprocessor Card
3. System Board |
|
Three Short Beeps |
1. Dual Inline Memory Module
2. Microprocessor Card
3. System Board |
|
One Continuous Beep |
1. Optional Microprocessor
(if installed)
2. Microprocessor
3. Microprocessor Card
4. System Board |
|
Repeating Short Beeps |
1. Keyboard
2. System Board |
|
One Long and One Short Beep |
1. Video adapter (if present)
2. System Board |
|
One Long and Two Short Beeps |
1. Video adapter (if present)
2. System Board |
|
One Long and Three Short Beeps |
1. Monitor Cable
2. Monitor
3. System Board |
|
Two Long and Two Short Beeps |
1. Video adapter |
|
POST Error
Code/Symptom |
FRU/Action |
|
101
(Timer tick interrupt failure) |
1. System Board
2. Microprocessor |
|
102
(Timer 2 test failure) |
1. System Board
2. Microprocessor |
|
106
(Diskette controller failure) |
1. System Board
2. Microprocessor |
|
112
(I 2 C interface hardware error) |
1. System Board
2. Microprocessor Card
3. Microprocessor |
|
114
(Option read only memory checksum failure) |
1. Failing Adapter
2. Run Diagnostics |
|
115
(Boot block checksum error) |
1. System Board
2. Microprocessor Card |
|
116
(Application processor
failure) |
1. System Board
2. Microprocessor Card |
|
151
(Real time clock failure) |
1. Run Diagnostics
2. Battery/CMOS Chip
3. System Board |
|
161
(Real time clock battery
failure) |
1. Battery |
|
162
(Invalid configuration
information or CMOS RAM checksum failure) |
1. Run Configuration/Setup;
then, run the EISA Configuration Utility
2. Failing Device
3. Battery/CMOS Chip
4. System Board |
|
163
(Time of day not set) |
1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board |
|
164
(Memory size does not
match CMOS) |
1. Run Configuration/Setup
2. Dual Inline Memory Module
3. Microprocessor Card |
|
173
(Bad EEPROM cyclic
redundancy check 1) |
1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board |
|
175
(Bad EEPROM cyclic
redundancy check 1) |
1. System Board
2. Microprocessor Card |
|
176
(Computer cover or cable cover was removed without a key being used) |
1. Run Configuration/Setup |
|
177
(Bad Administrator
Password checksum) |
1. System Board |
|
178
(EEPROM is not functional) |
1. System Board |
|
183
(POP is required) |
1. Run Configuration/Setup |
|
184
(Power-on password
corrupted) |
1. Run Configuration/Setup
2. System Board |
|
185
(Corrupted Boot Sequence) |
1. Run Configuration/Setup
2. System Board |
|
186
(System Board or security hardware problem) |
1. Run Configuration/Setup
2. System Board |
|
187
(Vital Product Data S/N not set) |
1. Set vital product data
2. System Board |
|
188
(Bad EEPROM cyclic
redundancy check 2) |
1. System Board |
|
189
(Excessive password
attempts) |
1. Run Configuration/Setup
and enter the administrator
password |
|
201
(Base or extended memory error) |
1. Dual Inline Memory Module
2. Microprocessor Card
3. System Board |
|
301
(Keyboard failure) |
1. Keyboard
2. System Board |
|
303
(Keyboard controller failure) |
1. System Board
2. Keyboard |
|
604
(Diskette drive 0 or 1 failure) |
1. Run Configuration/Setup
2. Diskette Drive
3. Diskette Drive Cable
4. System Board |
|
662
(Diskette drive configuration error) |
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Diskette Drive Cable
4. System Board |
|
962
(Parallel port configuration error) |
1. Disconnect external cable on serial port
2. Run Configuration/Setup
3. System Board |
|
11XX
(Serial port configuration error) |
1. Disconnect external cable on serial port
2. Run Configuration/Setup
3. System Board |
|
1800
(No more interrupt request available) |
1. Run Configuration/Setup
2. Run EISA Configuration
3. Failing Adapter
4. System Board |
|
1801
(No more room for option read only memory) |
1. Run Configuration/Setup
2. Run EISA Configuration
3. Failing Adapter
4. System Board |
|
1802
(No more input/output space available) |
1. Run Configuration/Setup
2. Failing Adapter
3. System Board |
|
1803
(No more memory above 1 MB available) |
1. Run Configuration/Setup
2. Failing Adapter
3. System Board |
|
1804
(No more memory below 1 MB available) |
1. Run Configuration/Setup
2. Move failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board |
|
1805
(Checksum error or 0 size option read only memory) |
1. Remove failing peripheral
component interconnect (PCI) card
2. System Board |
|
1806
(PCI-PCI bridge error) |
1. Run Configuration/Setup
2. Move failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board |
|
1962
(No valid startup devices were found.) |
1. Run Configuration/Setup
2. System Board |
|
2400
(Display adapter failed;
using alternate) |
1. Video Adapter (if installed)
2. System Board |
|
2462
(Video configuration error) |
1. Video Adapter (if installed)
2. System Board |
|
8601
(Pointing device failure) |
1. Pointing Device
2. System Board |
|
8602
(Pointing device failure) |
1. Pointing Device
2. System Board |
|
8603
(Pointing device has been removed) |
1. Pointing Device
2. System Board |
|
000120P0
(Primary microprocessor cache failure) |
1. Microprocessor Board |
|
000120P1
(Secondary microprocessor
cache failure) |
1. Microprocessor Board
2. System Board |
|
01298001
(No update data for boot processor) |
1. Update Bios |
|
01298002
(No update data for
application processor) |
1. Update Bios |
|
01298003
(Bad update data for boot processor) |
1. Update Bios
2. System Board |
|
01298004
(Bad update data for
application processor) |
1. Update Bios
2. System Board |
|
I9990301
(Fixed disk failure) |
1. Run Configuration/Setup
2. Fixed disk drive |
|
I9990305
(POST can not find
operating system) |
1. Install Operating System
2. Fixed disk drive |
|
Diagnostic Error
Code/Symptom |
FRU/Action |
|
01A0h
(Application Processor did
not complete in time allotted) |
1. Voltage regulator
2. Processor
3. Processor Card
4. System Board |
|
01A1h
(Failed 586 Instruction test) |
1. Voltage regulator
2. Processor
3. Processor Card
4. System Board |
|
01A2h
(Failed 486 Instruction test) |
1. Voltage regulator
2. Processor
3. Processor Card |
|
01A3h
(Failed 386 Instruction test) |
1. Voltage regulator
2. Processor
3. Processor Card |
|
01A4h
(Failed 386 Register test) |
1. Voltage regulator
2. Processor
3. Processor Card |
|
01A5h
(Failed 386 ALU/Multiply
test) |
1. Voltage regulator
2. Processor
3. Processor Card
4. System Board |
|
01A6h
(Failed 32bit Address test) |
1. Voltage regulator
2. Processor
3. Processor Card
4. System Board |
|
01A7h
(Unknown error reported
from Application Processor) |
1. Voltage regulator
2. Processor
3. Processor Card
4. System Board |
|
01A8h
(Invalid processor(s)
found/none found to test) |
1. Voltage regulator
2. Processor
3. Processor Card
4. System Board |
|
01A9h
(Application Processor Test
error) |
1. Voltage regulator
2. Processor
3. Processor Card
4. System Board |
|
01AAh
(No Application Processor
found) |
1. Voltage regulator
2. Processor
3. Processor Card
4. System Board |
|
0601h
(Format failed) |
1. Diskette
2. Diskette drive
3. System board |
|
0602h
(Verify failed) |
1. Diskette
2. Diskette drive
3. System board |
|
0603h
(Read failed) |
1. Diskette
2. Diskette drive
3. System board |
|
0604h
(Write failed) |
1. Diskette
2. Diskette drive
3. System board |
|
0606h
(General drive failure) |
1. Diskette drive |
|
0607h
(Write Protect test failed) |
1. Diskette drive
2. System board |
|
0608h
(Write Protect set on - it should not be) |
1. Diskette drive
2. System board |
|
0610h
(DMA error on system board) |
1. System board |
|
0613h
(Media not supported) |
1. Diskette
2. Diskette Drive |
|
0615h
(Drive was empty) |
1. Diskette
2. Diskette Drive |
|
0617h
(Program error) |
1. Rerun Diagnostic
2. Processor Card
3. System Board |
|
0647h
(Excess drives found with
BIOS or in CMOS) |
1. Rerun Diagnostic
2. Run Setup
3. System Board |
|
0648h
(Failed resetting controller) |
1. Diskette drive
2. System Board |
|
0649h
(Setup bad. Check system
configuration) |
1. Run setup |
|
0658h
(Change Line test failed) |
1. Diskette Drive |
|
7201h
(Invalid Vendor ID or Device
ID) |
1. System Board |
|
7202h
(Failed Test #1 - I/O Access
Test) |
1. System Board |
|
7217h
(Unable To Acquire Adapter
Base I/O) |
1. System Board |
|
7218h
(Unable To Acquire Adapter
IRQ) |
1. System Board |
|
7219h
(Failed Ethernet Data
Transceiver test) |
1. System Board |
|
0301h
(Keyboard test failed) |
1. Keyboard
2. Keyboard Cable
3. System Board |
|
0303h
(Keyboard test failed) |
1. Keyboard
2. Keyboard Cable
3. System Board |
|
AA05h
(PROBLEM DETERMINING
DIMM PHYSICAL
ADDRESSES) |
1. Processor Card |
|
AA06h
(PCI BIOS call failed) |
1. Processor Card
2. System Board |
|
AA07h
(DATA AREA FAILS TEST) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA08h
(ECC un-correctable
memory error detected!) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA09h
(ECC correctable memory
error detected) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA0Ah
(Both single and multiple bit
errors detected!) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA0Bh
(PCI BIOS call failed!
CONFIG ADDR NOT ON
BOUNDARY) |
1. Processor Card
2. System Board |
|
AA0Ch
(UnExpected NMI occurred!) |
1. DIMMs 1,2,3
2. Processor Card
3. System Board |
|
AA0Dh
(ECC forced single bit error
was NOT detected) |
1. Processor Card |
|
AA0Eh
(The forced ECC-single-bit-error was NOT detected and an UNEXPECTED Un-Correctable error occurred!) |
1. Processor Card |
|
AA0Fh
(The forced
ECC-single-bit-error was
detected but an
UNEXPECTED
Un-Correctable error
occurred!) |
1. Processor Card |
|
AA10h
(The data was NOT
corrected) |
1. Processor Card |
|
AA11h
(PCI BIOS call failed!) |
1. Processor Card
2. System Board |
|
AA12h
(EXPECTED NMI did NOT
occur!) |
1. Processor Card
2. System Board |
|
AA13h
(Forced Un-Correctable
error was NOT detected!) |
1. Processor Card |
|
AA14h
(The Forced Un-Correctable
error was NOT detected and
an UNEXPECTED ECC
Correctable error occurred!) |
1. Processor Card |
|
AA15h
(The ECC forced
un-correctable error
detected OK but an
UNEXPECTED ECC
correctable error occurred) |
1. Processor Card |
|
AA16h
(ECC un-correctable
memory error detected!) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA17h
(ECC correctable memory
error detected!) |
1. DIMMs 1,2,3
2. Processor Card
|
|
AA18h
(Both single and multiple bit
errors) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA19h
(PCI BIOS is NOT supported!) |
1. Processor Card
2. System Board |
|
AA1Ah
(PCI BIOS did NOT find
Memory Controller) |
1. Processor Card
2. System Board
|
|
AA1Bh
(ERROR READING Memory
Controller Config Register) |
1. Processor Card |
|
AA1Ch
(UNKNOWN Memory
Controller Release level) |
1. Processor Card |
|
AA1Dh
(DIMM IS SMALLER THAN
SYSTEM SUPPORTS) |
1. DIMM
2. Processor Card |
|
AA1Eh
(DIMM IS LARGER THAN
SYSTEM SUPPORTS!) |
1. DIMM
2. Processor Card |
|
AA23h
(Memory Controller Dram
row boundary Register data
error) |
1. Processor Card |
|
AA24h
(MTRRs exceed program
maximum!) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA25h
(MTRRs NOT supported!) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA26h
(CPUID NOT recognized!) |
1. Processor
2. Processor Card |
|
AA27h
(Invalid MTRR service
request!) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA29h
(MEMORY CONTROLLER
HAS LOGGED AN ERROR!) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA2Ah
(DIMM in connector JX FAILS FAST ACCESS SPEED TEST (PATTERN 0)!) |
1. Specified DIMM
2. Processor Card |
|
AA2Bh
(DIMM in connector JX FAILS FAST ACCESS SPEED TEST (PATTERN
1)!) |
1. Specified DIMM
2. Processor Card |
|
AA2Ch
(MEMORY ADDRESS
TEST FAILED!) |
1. DIMMs 1,2,3
2. Processor Card |
|
AA2Dh
(DIMM in connector JX IS
STUCK-AT-0) |
1. Specified DIMM
2. Processor Card |
|
AA2Eh
(DIMM in connector JX IS
STUCK-AT-1) |
1. Specified DIMM
2. Processor Card |
|
AA2Fh
(DIMM in connector JX
FAILS ASCII R/W TEST!) |
1. Specified DIMM
2. Processor Card |
|
AA30h
(DIMM in connector JX
PROBLEM DETERMINING
DIMM 16KB ALIGNMENT!) |
|
|
AA31h
(DIMM in connector JX NMI
HANDLER FAILED TO
INSTALL OK!) |
1. Specified DIMM
2. Processor Card |
|
0901h, 0902h, 0904h,
0906h, 0908h, 090Ah
(Parallel Test Failed) |
1. System Board |
|
8601h
(Bad pointing device) |
1. Pointing Device |
|
8602h
(User detected pointing
device error) |
1. Pointing Device |
|
8603h
(No pointing device was
found) |
1. Attach Mouse
2. Rerun Diagnostic |
|
11XXh
(Serial Test Failed) |
1. System Board |
|
0104h, 0105h, 0106h,
0109h
(Planar Test Failed) |
1. System Board |
|
0501h
(Video register test error) |
1. System Board |
|
0503h
(Video frequency test error) |
1. System Board |
|
0506h
(Video get VESA mode
error) |
1. System Board |
|
0511h
(Video VGA memory test
error) |
1. System Board |
|
0513h
(Video frequency test time
out error) |
1. System Board |
|
0521h
(Video DAC test error) |
1. System Board |
|
0522h
(Video attribute test error) |
1. System Board |
|
0523h
(Video visual test error) |
1. System board |
|
0524h
(Video monitor test error) |
1. Video Monitor
2. System Board |
|
0530h
(Video Memory module #1
error ) |
1. System Board |
|
0531h
(Video Memory module #2
error) |
1. System Board |
|
0532h
(Video Memory module #3
error) |
1. Video Memory Module
2. System Board |
|
0533h
(Video Memory module #4
error) |
1. Video Memory Module
2. System board |
|
0540h
(Video Test error) |
1. Rerun Diagnostic
2. System Board |
