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Service Hints & Tips

Document ID: RJJR-3NSTAD

TP 380,385,760 - Remote install on Windows NT 4.0

Applicable to: World-Wide

SYMPTOM:
Cannot make ThinkPad Features install after an unattended installation using the SYSDIFF utility. You can click on Features, but it either hangs or closes immediately.

CONFIGURATION:
Any ThinkPad 380, 385, 760 trying to install Windows NT 4.0.

RESOLUTION: It will be fixed in the 32-bit version of ThinkPad Features. Until the new ThinkPad Features is available, SYSDIFF must be told not to take a "blind eye" to the drivers that Features has installed. To do this, you must edit the SYSDIFF.INI file that accompanies the SYSDIFF.EXE application as follows:

***Before***
[ExcludedRegistryTrees]
...linesofexclusions...
HKLM,SYSTEM\CurrentControlSet\Enum

***After***
...linesofexclusions...
;HKLM,SYSTEM\CurrentControlSet\Enum

This will allow ThinkPad Features to be correctly installed after the system during an unattended installation.

ADDITIONAL INFORMATION:
ThinkPad features adds two new drivers to NT to allow interaction between the ThinkPad Features Program (a user program) and the BIOS (hardware). Since this is not normal in NT (programs are NOT supposed to access hardware to make the operating system more stable) the SYSDIFF application misses the changed drivers when it "Snapshots" the system and doesn't add the drivers on the cloned system. The result is that ThinkPad Features cannot access the system
and crashes, hangs, etc..

Search Keywords

Hint Category

Windows NT

Date Created

13-11-97

Last Updated

19-01-99

Revision Date

19-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL

Machine Type

2635, 2636, 9546, 9547

Model

Various

TypeModel

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