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Document ID: MCGN-3LZJ6T |
IBM IntelliStation/IBM PC/Netfinity 3500 - I386 error installing network adapters under Windows NT
Applicable to: World-Wide
SYMPTOM:
When adding a network adapter via "Network" in Control Panel or during a new installation of Windows NT, the network adapter is not shown. After choosing "Select From List," then "Have Disk," the following or similar error occurs when trying to copy files from the driver diskette:
An error has occurred:
Unable to open the file x: i386 OEM_FILE_NAME
PROBLEM ISOLATION AIDS:
The error may occur under both Windows NT Workstation version 4.0 and WindowsNT Server version 4.0.
The error may be seen on any network adapter that requires a "Have Disk" function on installation including, but not limited to, the following network adapters:
IBM Turbo 16/4 ISA adapter Option P/N72H3482
IBM PCI 16/4 Wake on LAN adapter Option P/N86H1880
IBM PCI 16/4 adapter Option P/N41H8900
FIX 1.
IBM Turbo 16/4 ISA adapter only:
Download and extract OEMSETNT.EXE from the IBM BBS or IBM BBS web site. Backup the OEMSETUP.INF file in the NT subdirectory on the drivers disk, copy the new OEMSETUP.INF file from the downloaded disk to the same directory, and reinstall the adapter as usual.
FIX 2.
IBM 16/4 ISA and IBM PCI 16/4 Wake on LAN adapters only:
Backup the OEMSETUP.INF file found in the NT subdirectory on the drivers disk, rename the OEMSETUP.NT4 file in the same directory to OEMSETUP.INF, and reinstall the adapter as usual.
FIX 3.
Any other network adapter that exhibits the symptom:
Contact the manufacturer for an updated OEMSETUP file per Microsoft Knowledge Base article Q156606. For IBM network adapters contact Network Hardware support at 1-800-772-2227.
OEMSETNT.EXE can be downloaded from the IBM BBS at 919-517-0001 or from the IBM web site:
www.us.pc.ibm.com/searchfiles.html
Windows, and Windows NT are trademarks of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2ERR PSY2OPER PSY2ADPT
PSY2OEM PSVP PSVPERR PSVPOPER
PSVPADPT PSVPOEM D/T6282 D/T6560
D/T6562 D/T6577 D/T6587 D/T6588
D/T6589 D/T6592 D/T6877 D/T6887
D/T6888 D/T6898 D/T6899 UNCLASSIFIED
PSY2COMM PSVPCOMM D/T8644 8644
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Search Keywords |
Windows NT | |
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Hint Category |
Retain | |
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Date Created |
17-09-97 | |
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Last Updated |
30-04-98 | |
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Revision Date |
24-04-99 | |
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Brand |
IBM IntelliStation, IBM PC, IBM PC Server | |
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Product Family |
M Pro, Z Pro, PC 300GL, PC 300XL, PC 300PL, PC 330, PC 340, PC 350, PC 365, PC 730, PC 750, Netfinity 3500 | |
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Machine Type |
6888, 6898, 6899, 6282, 6588, 6562, 6592, 6577, 6560, 6587, 6589, 6877, 6887, 8644 | |
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Model |
ALL | |
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TypeModel |
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Retain Tip (if applicable) |
H161014 | |
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Reverse Doclinks |
USA=A, EMA=A, AFE=A, Owning B.U.: USA |