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31.469 bytes |
Product Information |
Document ID: DDSE-42TQG3 |
PC Server 315 / 325 - Announcement Letter: Small Business Network Offerings
Applicable to: World-Wide
Title:
IBM Personal Computing Small Business Network Offerings: The Big Business Solution for Small Business Customers
Overview:
IBM introduces IBM Personal Computing Small Business Network Offerings for small business customers. IBM is packaging a suite of IBM PC servers and clients, support services, and financing to create an affordable network offering for use with Microsoft(*4) BackOffice(*4) Small Business Server(*4) (SBS) software.
The IBM PC Servers 315, and 325 provide the right foundation for Microsoft's BackOffice SBS software together with a wide range of IBM network clients. These clients include the IBM PC 300 Desktop products, IBM IntelliStation workstation, and certain IBM ThinkPad notebook computers, available today, to create a seamless integrated network. The combination of IBM personal computer technology, services, and financing together with Microsoft BackOffice SBS software (*1) makes a powerful network solution that is ideal for many small business customers.
IBM's Business Partners can easily create a customized network for the small business environment by augmenting the IBM Personal Computing Small Business Network Offerings with optional applications, services, education, and customized assistance. One-stop shopping for your complete network needs.
Two PC Server models (8638-AAA and 8639-AAB) and a PC Client model (6282-EKT) offered today are based on the recently announced IBM PC Server 315 (8638-PS0), IBM PC Server 325 (8639-PT0), and IBM PC Client 300GL (6282-74U). A broad range of IBM options, monitors, network printers, personal printers, and networking hardware is also available to complement the offerings.
IBM's flexible financing makes it easier than ever for small business owners to acquire a world-class computing platform.
Note: *1 Available from Microsoft Delivery Service Partners
Note: *2 Intel and Pentium are trademarks or registered trademarks of Intel Corporation
Note: *3 MHz only measures microprocessor internal clock speed, not application performance. Many factors affect application performance.
Note: *4 Microsoft, Windows, BackOffice, Windows NT, and BackOffice Small Business Server are trademarks or registered trademarks of Microsoft Corporation.
Note: Other company, product, and service names may be trademark or service marks of others.
Intended Customers
Small business customers who need affordable hardware and software network offerings backed by a brand name they can trust.
Key Prerequisites
None
At A Glance
IBM Personal Computing Small Business Network Offerings, preconfigured through the IBM Business Partner Authorized Assembler Program, combine IBM PC hardware, support services, and financing for use with Microsoft's BackOffice SBS software(*1). Features include:
The following IBM PC Server models are preconfigured for backup, recovery, and Internet access. Choose one of the following network servers:
- IBM PC Server (8638-AAA) with Intel(*2) Pentium(*2) 200Mhz(*3)
- IBM PC Server (8639-AAB) with Intel Pentium II 233Mhz
The following IBM PC Client model is preconfigured for communication with the IBM PC Server
- IBM PC Client (6282-EKT) (based on PC 300GL) with Intel Pentium 200Mhz
In addition, IBM IntelliStation products, IBM PC 300PL and PC300XL systems, and certain IBM ThinkPads with appropriate communication hardware can be used as network clients.
Microsoft's BackOffice SBS(*1) provides:
- File, print, and application services
- Communication services and integrated fax server
- Internet Connection
Support Services from IBM
- Start-up Support
- Warranty Services
Optional Service and Support Offerings from IBM
- ServicePac - Remote Technical Support
- ServicePac - Warranty and Maintenance Options
- ServicePac - Recovery Services
Optional Financing from IBM
Planned Availability Date: January 13, 1998.
Product Number
8638AAA
IBM PC Server 315 for IBM Personal Computing Small Business Network Offering
8639AAB
IBM PC Server 325 for IBM Personal Computing Small Business Network Offering
6282EKT
IBM PC Client 300GL for IBM Personal Computing Small Business Network Offering
Description
The combination of IBM personal computer technology, services, and financing together with Microsoft(*4) BackOffice(*4) SBS (*4) software (*1) makes a powerful network solution that is ideal for many small business customers.
PC Server Offerings
IBM PC Server Offerings are preconfigured for backup, recovery, and Internet access. The preconfigured network server offerings configurations are:
o Choice of one of the following network servers
- IBM PC Server (8638-AAA) with Intel(*2) Pentium(*2) 200Mhz(*3)
- IBM PC Server (8639-AAB) with Intel Pentium II 233Mhz
o 64MB of Memory
o Depending on model, either IBM Ultra 2ES 4.33GB(*6) Hard Disk Drive or IBM Ultra 2XP 4.5GB Ultrawide SCSI Hard Disk Drive
o Communication Adapter IBM 10/100 Ethernet Adapter LKC 1.5
o IBM 33.6/56K Modem(*5)
o TR4- Internal SCSI Tape Backup
Each offering has been tested by IBM to work with Microsoft's BackOffice SBS software.
PC Client Offering
The IBM PC Client Offering is preconfigured for communication with the PC Server offering.
o IBM PC Client (6282-EKT) with Intel(*2) Pentium(*2) 200Mhz
o 32MB of Memory
o IBM 2.5GB EIDE Hard Disk Drive
o Communication Adapter IBM 10/100 Ethernet Adapter LKC 2.0
This offering is designed to work with Microsoft BackOffice SBS software.
In addition, various IBM systems can be used as PC Clients. They include:
o Certain IBM ThinkPads can be used as a network client or as a remote client when configured with an IBM Etherjet 10BaseT PC card
o IBM IntelliStation products for use as a network client
o IBM PC 300PL and PC 300XL systems for use as a network client
* For information on IBM hardware products that can be used as clients, call * IBM reseller or IBM at 1-800-IBM-PROD.
Microsoft (*4) Backoffice (*4) Small Business Server (*4)
Microsoft BackOffice Small Business Server software combines proven server products for running any growing business and communicating across the hall or across the world:
o Microsoft Windows NT(*4) Server is a secure, reliable network operating system on which your small business can easily run business application as well as share documents, data, printers, and other resources.
o Microsoft Internet Information Server provides a comprehensive platform for connecting to the Internet and building a new generation of Web applications.
o Microsoft SQL Server(*4) provides a powerful, secure relational database for running business applications.
o Microsoft Exchange Server with Microsoft Outlook(*4), desktop information manager, can help your business build an online community by using graphically rich electronic mail, discussion groups, list servers, and other groupware features.
o Microsoft FAX Server provides a centrally managed facility for sending and receiving faxes from desktop PCs. Internet Connection Wizard can quickly locate an Internet Service Provider and help get your business on the Internet fast.
o Microsoft FrontPage(*4) 97 Web site creation and management tool makes it easy to create and manage professional-looking Web sites without programming.
o Microsoft Proxy Server provides fast, secure access to the Internet from individual desktop PCs.
o Modem Sharing Server makes it easy to share modems from a central location.
Microsoft BackOffice Small Business Server is also easy to set up, manage, and grow, with automated tools to walk you through the entire setup process, from creating users to attaching printers and connecting to the Internet:
o Integrated Server Setup quickly installs all server components after answering a few simple questions.
o Setup Compute Wizard provides a simple, quick way to add new PCs to your network.
o Small Business Server Console puts all server management tasks in a central, intuitive location, complete with Wizards that walk you step-by-step through common tasks.
Support Services from IBM
Standard IBM Server Start-Up Support for 90 days is included. This support includes server operating system installation support, start-up client protocol, and application installation assistance for small business software.
Optional Service and Support Offerings
o IBM ServicePac for Warranty and Maintenance Options
These options provide IBM warranty service upgrades and post-maintenance service for IBM PC Servers, ThinkPads, IBM PC 300 Desktop systems, and IntelliStation systems. The products in this announcement are eligible for ServicePac for Warranty and Maintenance Options. ServicePac for Warranty and Maintenance Options provide convenient prepackaged offerings for warranty service upgrades. These ServicePacs provide a higher level of service than that provided under basic IBM machine warranty. Options vary based on the ServicePac purchased and are specific to the products listed.
The following related ServicePacs are available.
|
Part Number |
ServicePac Part Number |
Service Offering |
|
8638AAA |
04L0035 |
24 x 7 Same Business Day |
|
8639AAB |
04L0035 |
24 x 7 Same Business Day |
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6282EKT |
4300953 |
9 x 5 Next Business Day |
IBM ServicePac for Remote Technical Support
This ServicePac provides telephone and electronic assistance and problem determination for the IBM PC Server and IBM PC Clients. Support assistance for Microsoft SBS software and wizard setup is available through these ServicePac offerings.
The following related ServicePacs are available.
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ServicePac Service Offering |
Part Number |
|
Remote Technical Support - 5 Calls |
4229438 |
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Remote Technical Support -10 Calls |
4229439 |
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Remote Technical Support -25 Calls |
4229368 |
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Remote Technical Support -50 Calls |
4229374 |
o IBM ServicePac for Recovery Services for End Users
This ServicePac provides an access to a nearby IBM facility for up to 50 end users, complete with LAN connections, PCs, and phone systems. This offers a fully configured workspace to be used as a temporary recovery location in the event your business facility is damaged during a disaster.
The following related ServicePac is available.
- IBM Recovery Services for End-users (1 Yr) (4229383)
For more information, call 1-800-IBM-4FAX (426-4329) and request document number 7755 and 7756.
Optional Financing from IBM
o Attractively priced 36-month lease, allowing you to acquire technology while preserving capital dollars
o Flexible terms and conditions from the IBM Credit Corporation
o Convenient, total package financing for the entire IBM Personal Computing Small Business Network Offering, including any support services you acquire
Authorized Assembler Program (AAP)
The products in this announcement are offered through the IBM Business Partner Authorized Assembler Program. The IBM Business Partner, PSG AAP is a fulfillment initiative that supports IBM Business Partner requirements to provide high-quality, customized solutions to customers. The program offers the qualified Business Partner the potential for greater inventory flexibility by performing final product assembly and testing of selected IBM hardware to specific customer orders closer to the time of distribution and end-user installation. The assembly and testing procedures prescribed by IBM for use by the authorized assemblers conform to quality standards IBM customers expect from IBM products.
Note: *1 Available from Microsoft Delivery Service Partner Program
Note: *2 Intel and Pentium are trademarks or registered trademarks of Intel Corporation
Note: *3 MHz only measures microprocessor internal clock speed, not application performance. Many factors affect application performance.
Note: *4 Microsoft, Windows, BackOffice, Windows NT, and BackOffice Small Business Server, Microsoft SQL Server, Microsoft FrontPage, and Microsoft Outlook are trademarks or registered trademarks of Microsoft Corporation.
Note: *5 The 33.6/56K modem is to be capable of receiving data at up to 56Kbps from a compatible service provider, and transmitting data at up to 33.6Kbps. Public Networks currently limit maximum download speeds to 53Kbps. Actual speeds depend on many factors and are often less than the maximum possible.
Note: *6 GB equals one billion bytes when referring to hard drive capacity; accessible capacity may be less.
Note: Other company, product, and service names may be trademark or service marks of others.
Product Positioning
The combination of IBM personal computer technology, services, and financing, together with Microsoft BackOffice SBS software (*1) makes a powerful network solution that is ideal for many small business customers.
The PC Server 315 provides an affordable, easy-to-use, high-performance, mid-range business offering. This mini-tower server uses 200MHz(*3) Pentium Pro uniprocessors. This model has 64MB of ECC memory expandable to 512MB. The PC Server 315 system has a 32-bit PCI bus, and slots and device bays for future expansion. This economical server can handle a wide variety of customer networking applications. These models have an on-site, three-year limited warranty (*8), and PC Server Start-Up Support to make them easy to setup, support, and service.
The PC Server 315 system is primarily designed for small business. It is also ideal for interconnected departmental file servers to support workgroups in medium- to large-sized businesses.
The PC Server 325 mini-tower model demonstrates IBM's intent to deliver the latest Pentium processor technology and leading-edge server advancements to fill a broad range of customer LAN application needs.
The IBM PC Server 325 system is designed primarily for database and application server environments where high-performance, one-way or two-way SMP processors meet the needs of the customer. Using industry standard architectures, these servers further expand the PC Server 300 Line by providing 233MHz Pentium II processing power, 64MB of ECC system memory, and enhanced useability functions as standard features for high-performance, high- availability applications.
The PC Server 325 system is recommended for customers whose installations include interconnected departmental file servers, database servers, or Internet servers. In addition, these systems are ideal for branch office file or database servers running e-mail and office suites.
The IBM PC Client 300GL for IBM Personal Computing Small Business Network Offering, an Intel Pentium 200Mhz processor-based system provide a perfect combination of price and performance. This system delivers speed and functionality for off-the-shelf or customized applications. This system, with 32MB of memory, fast 64-bit PCI graphics, and Windows 95, is an ideal system when used as a client in a network.
In addition, IBM PC 300PL and PC 300XL systems can be used as a client. Many of the currently available IBM Desktop systems can be configured to be used as a client. These systems come in a variety of configurations, offering choices of processors and memory and storage devices to meet a wide range of computing requirements.
Many of the currently available IBM ThinkPads can be configured to be used as a remote client. A remote client allows a mobile person, such as an on-the-road sales person, to be networked.
For certain environments, including professional, engineering, or financial, many of the currently available IBM IntelliStation systems can be configured to be used as a client. These systems, with many of the latest technology features, including 2D/3D graphics capabilities, are an ideal fit for these environments.
The following documents provide further details about some of the hardware components of the IBM Personal Computing Small Business Network Offerings announced today.
o Hardware Announcement (RFA27982) dated May 20, 1997, (PC Server 315 - Pentium Pro Servers and Related Options)
o Hardware Announcement (RFA28968) dated September 23, 1997, (PC Server 325 - 266MHz and 233MHz Pentium II Servers)
o Hardware Announcement (RFA28623) dated July 15, 1997, (PC Client 300GL - New Models of the PC 300GL with 166MHz and 200MHz Pentium Process and 166MHz and 200MHz Pentium Processors with MMX Technology)
Note: *8 Copies of IBM's Statement of Limited Warranty are available from IBM Business Partners or by calling IBM HelpCenter at 1-800-772-2227.
Technical Information
Limitations
In addition, ServerGuide software is not designed to be used with Microsoft's BackOffice Small Business Server (SBS). Instead, Microsoft's SBS installation routine should be used to ensure that the additional applications and BackOffice programs are correctly installed and configured.
Planning Information
Customer Responsibilities: All the PC Server and Client solutions are designated as customer setup. Customer setup instructions are shipped with the system.
Instability: All the PC Server and Client solutions require at least 30 minutes for installation. Installation includes unpacking, set-up, and powering on the system. Additional time is required to install other adapters and features.
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Product |
Ship Group |
Number of Boxes |
|
PC Server 315 Offering |
System Unit Carton |
1 |
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PC Server 315 Offering |
Ship Group Carton |
1 |
Shipment Group Contents:
IBM PC Server (8638-AAA) with:
- U.S. English Line cord
- Keyboard with attached cable
- Mouse with attached cable
- Welcome Letter
- PC Server Setup Sheet
- ServerGuide and SBS Flyer
- Diskettes
- Diagnostic Diskettes
- Video Support Diskettes
- IBM EtherJet Controller Diskettes
- CD
- ServerGuide CD Library
- Manuals
- System Library
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Product |
Ship Group |
Number of Boxes |
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PC Server 325 Offering |
System Unit Carton |
1 |
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PC Server 325 Offering |
Ship Group Carton |
1 |
Shipment Group Contents:
IBM PC Server (8639-AAB) with:
- U.S. English Line cord
- Keyboard with attached cable
- Mouse with attached cable
- Welcome Letter
- PC Server Setup Sheet
- ServerGuide and SBS Flyer
- Diskettes
- Video Support Diskettes
- Ultra SCSI PCI Adapter Support Diskettes
- IBM EtherJet Support Diskettes
- CD
- ServerGuide CD Library
- Lotus Domino R4.5
- Netfinity Manager
- Manuals
- System Library
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Product |
Ship Group |
Number of Boxes |
|
PC Client 300GL Offering |
System Unit Carton |
1 |
|
PC Client 300GL Offering |
Ship Group Carton |
1 |
Shipment Group Contents:
IBM PC Client (6282-EKT) with:
- Hardware Assembly package
- Power Cord
- Keyboard
- Mouse
- Hardware publications
- Software Publications Package
Supplies:
Refer to Technical Information.
Security, Auditability and Control
Refer to Technical Information.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
IBM Credit Corporation Financing: Yes
IBM provides its PC Server and Client hardware, and IBM software and services, under the terms of the IBM Customer Agreement and/or the IBM Statement of Limited Warranty. Copies of IBM's Statement of Limited Warranty can be obtained from IBM Business Partners and by calling IBM HelpCenter at 1-800-772-2227. Unless specified otherwise, non-IBM components included in the IBM Personal Computing Small Business Network Offerings are provided under their respective third party customer agreements and are not warranted by IBM. The interoperability of the hardware and software components is not warranted by IBM.
Warranty Period:
IBM PC Server models (8638-AAA, 8639-AAB)
System Hardware
- Three years on parts and labor; however, an optional one-year warranty is available via special bid.
PC Client model (6282-EKT)
System Hardware
- Parts: Three Years
- Labor: One Year
Warranty Service:
PC Server (8638-AAA, 8639-AAB)
System Hardware: IBM On-Site Repair (IOR), 8:00 a.m. to 5:00 p.m., Monday through Friday, next day average response (*7) Service must be performed by IBM or an IBM reseller authorized to perform warranty service. Customers should contact the IBM HelpCenter at 800-772-2227.
PC Client (6282-EKT)
First Year - IBM On-Site Repair (IOR), 9 hours a day, 5 days a week, Monday through Friday, end of second business day average response (*7)). Service must be performed by IBM or an IBM reseller authorized to perform warranty service. Customers should contact the IBM HelpCenter at 800-772-2227.
Second and Third Years - Parts Exchange Only, customers should contact the IBM HelpCenter at 800-772-2227.
The IBM HelpCenter will assist customers with hardware problem isolation to determine if warranty service or parts exchange is required. Some parts of the system, such as the keyboard, mouse, and memory, are considered Customer Replaceable Units (CRUs).
Software Licensing
IBM PC Server models (8638-AAA, 8639-AAB), IBM PC Client model (6282-EKT)
Programs included with the IBM PC Servers 315, and 325 and PC Client 300GL are licensed under the terms and conditions of the IBM License Agreements that ship with the system or under the terms of third-party license agreements included with these products, if applicable.
IBM and some non-IBM programs are licensed under the terms and conditions of the IBM License Agreements that ship with the system. IBM may also provide programs with this system that come with their own license agreements. Unless expressly provided by IBM, IBM and non-IBM programs are provided "AS IS" WITHOUT WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Customers who travel or need to move products to another country will be able to register the products for IBM International Warranty Service. Upon registering with the International Warranty Service Office (IWSO), IBM will issue an International Warranty Service Certificate that will be honored in many countries, where IBM or IBM resellers sell and service IPM PC products around the world. During the original warranty period, customers will be provided service through the service delivery methods available for their specific IBM system in the servicing country.
For more information on IBM International Warranty Service in the United States and Canada, or to register your IBM PC systems, contact IBM at 800-IWS-7426 (497-7426). Refer to Services Announcement 694-028, dated October 17, 1994.
Alternate Service:
o IBM PC Server models (8638-AAA, 8639-AAB)
For an additional charge, customers can upgrade warranty coverage to 24 hours a day, 7 days per week, same business day average response (*7). Refer to the Charges section for details.
o IBM PC Client Offering (6282-EKT)
During the warranty period, Warranty Upgrade Service provides an enhanced level of service for an additional charge. This enhanced level of service provides a higher level of On-site service labor in year one, and provides On-site labor during the second and third years. Parts are covered for three years by the original warranty. The following Warranty Upgrade Service options are available.
IBM On-Site Repair (IOR), Monday through Friday, excluding holidays, 8:00 a.m. to 5:00 p.m., next business day average response (*7).
IBM On-Site Repair (IOR), 24 hours a day, 7 days a week, same day average response (*7).
Maintenance Service:
o IBM PC Server Offering (8638-AAA, 8639-AAB)
The following level of post-warranty service is available:
IBM On-Site Repair (IOR)
- IBM On-site Repair, 7 days per week, 24 hours per day, same business day average response (*7). Refer to the charges section for details.
o IBM PC Client Offering (6282-EKT)
IBM On-Site Repair (IOR)
- IBM On-Site Repair (IOR), Monday through Friday, excluding holidays, 8:00 a.m. to 5:00 p.m. next business day average response (*7).
- IBM On-Site Repair (IOR), 24 hours a day, 7 days a week, same day average response (*7).
Note: *7 Actual response time varies and may be longer than the average. Response means initial contact by a service representative. Time to complete repair or replacement may take longer. Some limitations and conditions apply.
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Document Category |
Technical Specifications | |
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Date Created |
03-12-98 | |
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Last Updated |
03-12-98 | |
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Revision Date |
03-12-99 | |
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Brand |
IBM PC Server | |
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Product Family |
PC Server 315, PC Server 325 | |
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Machine Type |
8638, 8639 | |
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Model |
AAA; AAB; EKT | |
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