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Document ID: GSMH-39WDHL |
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IBM PC330/PC350 - Intermittent TRAP 000E or General Protection Faults
Applicable to: World-Wide
Symptom:
IBM PC 330 and 350 75/90Mhz Pentium based systems (6576 and 6586) may exhibit intermittent trap 000E errors or intermittent General Protection Faults (GPF) in Windows.
Problem Isolation Aids:
Trap 000E errors may be displayed intermittently during the initial system startup that boots to the "Welcome" screen on the "Select-a-Bus" preloaded systems or at some other point during or after IPL.
This failure only affects systems with one or more 8Mb IBM Tin-Lead memory SIMMs, FRU P/N92G7245.
Customers using a DOS operating system may experience "UNRELIABLE XMS MEMORY" errors.
Advanced Diagnostics run without errors.
Fix:
Replace 8Mb SIMM FRU P/N92G7245. If the failure persists, continue normal problem determination procedures to isolate the failure application or FRU.
SAS KEYWORDS:
PSY2 D/T65XX 65XX 6576
IBMPC PSVP PSVPMEM PSY2MEM
D/T6576 TRAP 00E TRAP00E PSVPPART
PSY2PART PSVPERR PSY2ERR SHRINK2
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Search Keywords |
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Hint Category |
Error Messages, Memory, Retain | |
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Date Created |
26-09-95 | |
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Last Updated |
20-05-98 | |
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Revision Date |
19-05-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 330, PC 350 | |
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Machine Type |
6576, 6585 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H13733 | |
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Reverse Doclinks |