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5.857 bytes |
Service Hints & Tips |
Document ID: COBN-3HGJBH |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM PC365 - ECA009 - Signal quality condition (EMEA Only)
Applicable to: EMEA
Purpose:
The purpose of this ECA is to provide a replacement PCI/ISA Riser Card to eliminate a potential signal quality condition which may occur during file transfer operations in specific systems that contain an IBM PCI Auto LANStreamer Token Ring adapter or IBM PCI Token Ring adapter (all part numbers).
This condition can potentially interfere with or affect data being transferred between the affected IBM PCI Token Ring adapters and the referenced IBM PC Systems.
Features:
Type, Machines Affected
Model, With and/or Feature/Device B/M to be Service System
Stage B/M Description Installed Hours Hours
6589 B/M0000000 6589 PC 365 B/M0000000 00.3 00.2
MODELS 100, 110, 120,
130, AND 150
Physical Check:
Affected systems contain an IBM PCI Auto LANStreamer Token Ring adapter or an IBM PCI Token Ring adapter.
System diagnostics run without errors.
Prerequisites:
Currently all PC 365 models stated above that are potentially exposed to the condition contains one of the following PCI/ISA riser cards:
6589 PC 365 - IBM P/N07H1267 - IBM FRU P/N07H1266
Companion:
None
Concurrent:
None
Detail:
IBM PC 365 Series 6589 models 100, 110, 120, 130 and 150 systems may experience the signal quality condition when used in conjunction with either of the following IBM PCI network adapters:
- IBM PCI Auto LANStreamer Token Ring Adapter
- IBM FRU P/N04H8104 or 42H3377
- IBM Assembly P/N92G8457 (Original level)
P/N42H0658
P/N42H3279
P/N55H8985 (Current level)
- IBM PCI Token Ring Adapter
- IBM FRU P/N41H8874
- IBM Assembly P/N41H8862
The condition can potentially cause a data error that could manifest itself in a system hang, or result in incorrect data with or without generating an error message.
Replace the riser card if BOTH the following conditions are met:
1. PC 365 Series 6589 system with a riser card matching the part number identification as stated in the "PREREQUISITES" section of this ECA.
2. The system contains an IBM PCI Auto LANStreamer Token Ring Adapter or an IBM PCI Token Ring Adapter as stated above.
No other combination of IBM or non-IBM PCI network adapters and the PC 365 Series systems have exhibited this problem.
Replacement riser cards MUST be ordered using the PCCO UPOS Ordering system.
The UPOS ordering part number is 6589 PC365 5x5 Riser UPOS P/N 013C071
DO NOT order updated Riser Cards using the normal parts ordering procedure through COP Amsterdam.
Notes:
Placement of PCI adapters, especially PCI network adapters of any brand, should be done beginning with the PCI slot at the base of the riser card, closest to the system board. Additional PCI adapters should be installed in a bottom to top configuration.
Customers exposed to this potential condition should place the
IBM PCI network adapter in the slot closest to the system board until the new riser card has been installed. This will minimize the exposure of this condition. This ECA provides labour reimbursement for replacement of a riser card in a PC 365 Series 6589 system that meets ALL of the criteria stated above.
IBM Authorized Servicers should scrap replaced risers locally. PSS Servicers should return replaced risers to the branch office for bulk return/scrap. IBM PSS Servicers should record time and travel, along with the other product information to:
Service Code: 33
Machine Type: 6589
ECA: 009
Other Branch Office: 990
SAS KEYWORDS:
PSY2 PSVP IBMPC PSVPERR
PSY2ERR PSY2PART PSVPPART PSVPECA
PSY2ECA PC365 ECAVALID SERVICER ONLY
PSVPCOMM PSY2COMM PSVPADPT PSY2ADPT
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Search Keywords |
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Hint Category |
ECA, Retain, General Information | |
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Date Created |
27-05-97 | |
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Last Updated |
24-04-98 | |
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Revision Date |
23-04-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 365 | |
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Machine Type |
6589 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H055137 | |
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