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2.791 bytes |
Service Hints & Tips |
Document ID: MCGN-3TBM5C |
Netfinity3500 - Server hangs with black screen when using "ADMCHART"
Applicable to: World-Wide
SYMPTOM:
Upon running ADMCHART from GDDM and selecting "0", the resulting menu is partially written then the server hangs and the screen is black. The server will no longer respond to keyboard input.
PROBLEM ISOLATION AIDS:
- The system is a Netfinity server 3500 Type 8644 model 10U, 10X, 20U, 20X, 21U, 21X.
- The symptoms occur when running GDDM version 3.2.0 program number 5684-168 on any of the following 3270 Terminal Emulators:
- PMANT
- Communications Manager 2 version 1.11
- The Network Operating System used is OS/2 Warp Server Advanced version 4.
- The symptoms result in a hard lock of the system requiring a cold boot to recover.
FIX:
Change the system video setting to VGA mode as follows:
1- Press <Ctrl-Alt-Numlock-Numlock> to reboot the server (if this fails, cold boot the server).
2- Press <Alt + F1> when the white box appears in the upper left corner of the screen.
3- Press <V> when prompted to restore the video subsystem to VGA mode.
DETAIL:
The problem is specific to the Host Based Graphics Application (GDDM).
SAS KEYWORDS:
PSY2, PSY2CODE, PSY2HANG, PSY2LOCK, UNCLASSIFIED, GDDM, ADMCHART, D/T8644, PSY2WARP
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Search Keywords |
PSY2, PSY2CODE, PSY2HANG, PSY2LOCK, UNCLASSIFIED, GDDM, ADMCHART, D/T8644, PSY2WARP | |
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Hint Category |
Retain | |
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Date Created |
07-04-98 | |
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Last Updated |
29-04-98 | |
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Revision Date |
24-04-99 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 3500 | |
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Machine Type |
8644 | |
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Model |
10U; 10X; 20U; 20X; 21U; 21X; 30U; 30X | |
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TypeModel |
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Retain Tip (if applicable) |
H163272 | |
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Reverse Doclinks |
Date last altered: A98/04/06, Owning B.U.: USA, USA=A, EMA=A, AFE=A |