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Service Hints & Tips

Document ID: LWIK-3NHMSX

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

TP 760 - Intermittent Problems

Applicable to: World-Wide

Intermittent Problems :

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should only be considered when a recurring problem exists.

When analyzing the intermittent problem, do the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRUs.
3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist.

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Hardware Maintenance Information

Date Created

31-07-96

Last Updated

30-03-98

Revision Date

14-03-99

Brand

IBM ThinkPad

Product Family

ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL

Machine Type

9546, 9547

Model

Various

TypeModel

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