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Document ID: RMIE-389DSV

IBM PC340 - Adapter resource conflict on Windows 95 IPL

Applicable to: World-Wide

Symptom :
IBM PC 340 Series 6560 systems preloaded with Microsoft Windows 95 may exhibit an adapter installation failure during the initial power on of the system with a LAN Adapter installed.

The Windows 95 Control Panel will indicate that the LAN adapter is either not present, not working, or not properly installed by displaying a yellow exclamation mark or a red X next to the LAN adapter entry in the Control Panel Device Manager.

Problem Isolation Aids :
This failure ONLY affects 6560 systems on the very FIRST power-on cycle with the LAN adapter ALREADY installed.

Systems that have been previously powered on to IPL Windows 95 and powered off will not exhibit this failure when the LAN adapter is installed. The failure ONLY occurs when the LAN adapter is present during the first IPL of Windows 95 while the operating system is performing the initial check of the system configuration.

Fix :
The cause of the failure is that Windows 95 sees the single LAN adapter as 2 separate adapters and configures both the actual and the "phantom" adapter with the same system resources. This results in the Control Panel Device Manager marking the "phantom" LAN adapter card icon with either a yellow exclamation mark or a red X.

To resolve this failure, perform the following steps:
1) Access the Control Panel Device Manager.
2) Select the "phantom" LAN adapter card.
3) Click on the REMOVE button.
4) Confirm the activity and allow Windows 95 to reboot.

When the system reboots, the Control Panel Device Manager will correctly indicate that only one LAN adapter card is installed.


SAS Keywords :
PSVP PSY2 PSVPPROG PSY2PROG
PSVPCOMM PSY2COMM PSVPADPT PSY2ADPT
44824 PSVPERR PSVPERR PC 300

Search Keywords

Hint Category

Adapter Cards, Retain, Windows 95

Date Created

05-08-96

Last Updated

21-05-98

Revision Date

19-05-99

Brand

IBM PC

Product Family

PC 340

Machine Type

6560

Model

all

TypeModel

Retain Tip (if applicable)

H133509

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