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2.117 bytes |
Service Hints & Tips |
Document ID: JBAR-3ZBQJ4 |
IBM PC300PL (Type 6862, 6892) - IBM System Management Tools installation is very slow
Applicable to: World-Wide
SYMPTOM:
The installation of IBM System Management Tools proceeds slowly or appears to halt during the installation.
PROBLEM ISOLATION AIDS:
This tip applies, but is not limited to IBM PC300PL Series 6862/6892 systems.
The condition is seen if IBM System Management Tools is installed immediately after installing Norton Antivirus while it is performing the initial virus scan, or if Norton Antivirus Auto-Protect is enabled.
FIX:
The slow installation condition can be corrected by either of the following methods:
1. Stop the Norton Antivirus scan before starting the IBM System Management Tools installation.
2. Disable the Norton Auto-Protect feature before starting the IBM System Management Tools installation. (Many applications recommend disabling antivirus software before starting an installation). After completing the installation, re-enable the Norton Auto-Protect feature.
SAS KEYWORDS:
PSY2 PSYOPER CDT CDTOPER
D/T6862 D/T6892 6862 6892
UNCLASSIFIED 96470 96470F_1
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Search Keywords |
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Document Category |
Retain, System Administration Tools | |
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Date Created |
16-10-98 | |
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Last Updated |
19-10-98 | |
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Revision Date |
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Brand |
IBM PC | |
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Product Family |
PC 300PL | |
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Machine Type |
6862, 6892 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H164891 | |
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Reverse Doclinks |