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Service Hints & Tips

Document ID: DDSE-3R5JBP

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

PCServer95/95a - Incorrect FRU in Vital Product Data Area

Applicable to: World-Wide

Service Information:
Servicers should not relay on the information shown in the Vital Product Data area of the System Partition. The "Processor board" information area may contain erroneous data.

Systems with the Enhanced 486 DX/2 33/66 MHZ processor card may display an incorrect FRU part number. The FRU number displayed 92F0306 should be 61G2343. (This incorrect number is also displayed in the system utilities and diagnostics.)

The "Processor Unique part identifier" and "Manufacturing ID" also may contain all zeros.

To view the Vital Product Data, boot the system partition and at the main menu, select "More Utilities," then select "Set System Identification." This will bring up the "Set and View System Identification" screen. Now select "View System Identification."

Systems affected are the Server 95 and 95A, models xNx and all 8590, 9590, 8595 and 9595 systems with this upgrade option installed. Systems with Pentium* processors are not affected.

The Vital Product Data information is coded into the hardware during manufacturing. Therefore, parts installed in systems or in FRU stock cannot be altered in the field. As new parts are manufactured, current information will be incorporated in the Vital Product Data area.

Search Keywords

Hint Category

Retain

Date Created

16-04-94

Last Updated

21-04-98

Revision Date

17-04-99

Brand

IBM PC, IBM PC Server

Product Family

PS/2, Server 95

Machine Type

8590, 9590, 9595

Model

Various

TypeModel

Retain Tip (if applicable)

H123518

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