TP 340,355,360,370,750,755C/CS - Numeric Error Codes

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Service Hints & Tips

Document ID: GSMH-3B4LQW

TP 340,355,360,370,750,755C/CS - Numeric Error Codes

Applicable to: World-Wide

Numeric Error Codes:

Symptom/Error

FRU/Action

10X

1. System Board

110

1. Go to 'Memory Checkout—.
2. IC DRAM Card or DIMM Card
3. System Board

111

1. Go to 'Memory Checkout—.
2. Expansion Unit/Port Replicator
3. System Board

118
(Memory parity error was logged in CMOS.)
(Go to 'Memory Checkout—.)

1. Run memory diagnostics to clear the error log.

158
(HDP was not set even though the supervisor password is set.)

1. Set a HDP.

159
(HDP is not set the same as the supervisor password.)

1. Set a correct HDP.

161

1. Go to 'Checking the Backup Battery—.
2. Backup Battery
3. System Board

163
(Time and Date was not set.)

1. Set Time and Date.
2. System Board

173
(Configuration data were lost.)

1. Select OK in the error screen; then set time and date
2. Backup Battery
3. System Board

174
(Perform 'Checking the Installed Devices List— before changing any
FRUs.)

1. Check Device Configuration.
2. System Board
3. Diskette Drive Assembly
4. Hard Disk Drive Assembly

175, 177, 178

1. System Board

183
(Incorrect password entered at the supervisor password prompt.)

1. Have the user examine the password.

184
(POP check sum error.)

1. Reset the POP in Easy-Setup.

185
(The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.)

1. Reset the startup sequence in Easy-Setup.

186

1. System Board

188

1. Set the system identification using the ThinkPad 750Ce hardware maintenance diskette.

Note:
You can use this maintenance diskette for all Models.

190
(Depleted battery pack was installed when the power was on.)

1. Go to 'Checking the Battery Pack—.

191XX

1. System Board
2. Processor card (370C, 750Ce, 755C, and 755Cs)

195
(The configuration read from the hibernation area does not match the actual configuration.)

1. Check if the configuration was changed.
For example, check if the disk drive is from another computer.

196
(Read error occurred in the hibernation area of the HDD.)

1. Run the hard disk drive test.
2. Hard Disk Drive

197
(The computer memory size is not equal to the hibernation area size on the HDD.)

1. Have the user disable then enable hibernation mode.

199XX

1. System Board

1XX

1. System Board

2XX

1. Go to 'Memory Checkout— .
2. IC DRAM Card, DIMM, or DIMM Adapter
3. System Board

301, 303, 304, 305, 3XX

1. Go to 'Keyboard/Auxiliary Input Device Checkout'.
2. Keyboard
3. Interposer Card
4. External Numeric Keypad
5. External Keyboard
6. Keyboard/Mouse Cable
7. System Board

601, 6XX

1. Go to 'Diskette Drive Test— .
2. Diskette Drive Assembly
3. Diskette
4. System Board

602
(Diskette read error.)

1. Go to 'Diskette Drive Test—.
2. Diskette
3. Diskette Drive Assembly

604
(Non-acceptable ID was read from the diskette drive.)

1. Go to 'Diskette Drive Test—.
2. Diskette Drive Assembly
3. System Board

11XX

1. Serial Device (First)
2. Communication Cable
3. System Board

12XX

1. Serial Device (Second)
2. Communication Cable
3. System Board

17XX

1. Hard Disk Drive
2. System Board

24XX

1. System Board

4101

1. Reseat the LCD connector (Pen, see '2070 LCD Assembly—).
2. LCD Assembly
3. System Board

808X

1. PCMCIA Slot Assembly
2. PCMCIA Device
3. System Board

860X
(Pointing device error when TrackPoint II is disabled.)

1. External Mouse
2. External Keyboard
3. System Board

861X
(Pointing device error when TrackPoint II is enabled.)

1. Reseat the keyboard Track Point II cable at the interposer card. 355x, 360x
See '1040 Keyboard Unit—.
370C, 750x, 755C, 755Cs
See '2040 Keyboard Unit—.
2. Keyboard
3. External Mouse
4. System Board

I9990301
I9990302
I9990305

1. Reseat the boot device.
2. Check the startup sequence for the correct boot device.
3. Check that operating system has no failure, or is installed correctly.

I9990303

1. System Board

Other codes not listed above

1. Go to 'Undetermined Problems—.

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

04-11-96

Last Updated

29-04-99

Revision Date

06-05-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 355, ThinkPad 360, ThinkPad 370, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV

Machine Type

2619, 2620, 9545

Model

All

TypeModel

Retain Tip (if applicable)

N/A

Reverse Doclinks
and Admin Purposes

Symptom/Error	FRU/Action
10X	1. System Board
110	1. Go to 'Memory Checkout—. 2. IC DRAM Card or DIMM Card 3. System Board
111	1. Go to 'Memory Checkout—. 2. Expansion Unit/Port Replicator 3. System Board
118 (Memory parity error was logged in CMOS.) (Go to 'Memory Checkout—.)	1. Run memory diagnostics to clear the error log.
158 (HDP was not set even though the supervisor password is set.)	1. Set a HDP.
159 (HDP is not set the same as the supervisor password.)	1. Set a correct HDP.
161	1. Go to 'Checking the Backup Battery—. 2. Backup Battery 3. System Board
163 (Time and Date was not set.)	1. Set Time and Date. 2. System Board
173 (Configuration data were lost.)	1. Select OK in the error screen; then set time and date 2. Backup Battery 3. System Board
174 (Perform 'Checking the Installed Devices List— before changing any FRUs.)	1. Check Device Configuration. 2. System Board 3. Diskette Drive Assembly 4. Hard Disk Drive Assembly
175, 177, 178	1. System Board
183 (Incorrect password entered at the supervisor password prompt.)	1. Have the user examine the password.
184 (POP check sum error.)	1. Reset the POP in Easy-Setup.
185 (The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.)	1. Reset the startup sequence in Easy-Setup.
186	1. System Board
188	1. Set the system identification using the ThinkPad 750Ce hardware maintenance diskette. Note: You can use this maintenance diskette for all Models.
190 (Depleted battery pack was installed when the power was on.)	1. Go to 'Checking the Battery Pack—.
191XX	1. System Board 2. Processor card (370C, 750Ce, 755C, and 755Cs)
195 (The configuration read from the hibernation area does not match the actual configuration.)	1. Check if the configuration was changed. For example, check if the disk drive is from another computer.
196 (Read error occurred in the hibernation area of the HDD.)	1. Run the hard disk drive test. 2. Hard Disk Drive
197 (The computer memory size is not equal to the hibernation area size on the HDD.)	1. Have the user disable then enable hibernation mode.
199XX	1. System Board
1XX	1. System Board
2XX	1. Go to 'Memory Checkout— . 2. IC DRAM Card, DIMM, or DIMM Adapter 3. System Board
301, 303, 304, 305, 3XX	1. Go to 'Keyboard/Auxiliary Input Device Checkout'. 2. Keyboard 3. Interposer Card 4. External Numeric Keypad 5. External Keyboard 6. Keyboard/Mouse Cable 7. System Board
601, 6XX	1. Go to 'Diskette Drive Test— . 2. Diskette Drive Assembly 3. Diskette 4. System Board
602 (Diskette read error.)	1. Go to 'Diskette Drive Test—. 2. Diskette 3. Diskette Drive Assembly
604 (Non-acceptable ID was read from the diskette drive.)	1. Go to 'Diskette Drive Test—. 2. Diskette Drive Assembly 3. System Board
11XX	1. Serial Device (First) 2. Communication Cable 3. System Board
12XX	1. Serial Device (Second) 2. Communication Cable 3. System Board
17XX	1. Hard Disk Drive 2. System Board
24XX	1. System Board
4101	1. Reseat the LCD connector (Pen, see '2070 LCD Assembly—). 2. LCD Assembly 3. System Board
808X	1. PCMCIA Slot Assembly 2. PCMCIA Device 3. System Board
860X (Pointing device error when TrackPoint II is disabled.)	1. External Mouse 2. External Keyboard 3. System Board
861X (Pointing device error when TrackPoint II is enabled.)	1. Reseat the keyboard Track Point II cable at the interposer card. 355x, 360x See '1040 Keyboard Unit—. 370C, 750x, 755C, 755Cs See '2040 Keyboard Unit—. 2. Keyboard 3. External Mouse 4. System Board
I9990301 I9990302 I9990305	1. Reseat the boot device. 2. Check the startup sequence for the correct boot device. 3. Check that operating system has no failure, or is installed correctly.
I9990303	1. System Board
Other codes not listed above	1. Go to 'Undetermined Problems—.

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	04-11-96
	Last Updated	29-04-99
	Revision Date	06-05-2000
	Brand	IBM ThinkPad
	Product Family	ThinkPad 355, ThinkPad 360, ThinkPad 370, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV
	Machine Type	2619, 2620, 9545
	Model	All
	TypeModel
	Retain Tip (if applicable)	N/A
	Reverse Doclinks and Admin Purposes