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Service Hints & Tips

Document ID: GSMH-38KBGM

IBM PC330/PC350 - System loses connection with 3Com 3C590 ethernet adapter

Applicable to: World-Wide

Symptom:
IBM PC 300 Series 6576 and 6586 systems with a 3Com Etherlink III PCI Bus Master 3C590 Ethernet adapter installed may intermittently lose connection to the LAN when LAN traffic is heavy.

Problem Isolation Aids:
3Com Etherlink III PCI Bus Master 3C590 Ethernet adapter using up to version 4.1 of the 3Com adapter device drivers.

Fix:
Install version 5.1 or later level of the 3Com adapter device drivers.

3Com driver updates may be obtained either from the 3Com BBS at 408-980-8204 or through the Internet at the following URL:

http://www.3com.com

If failure persists after updating the device drivers, continue normal problem determination.

3Com Etherlink III 3C590 is a trademark of the 3Com Corporation.

Search Keywords

Hint Category

Adapter Cards, Non-IBM Hardware/Software

Date Created

30-05-96

Last Updated

21-05-98

Revision Date

19-05-2001

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6576, 6586

Model

Various

TypeModel

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