3.019 bytes |
Service Hints & Tips |
Document ID: DETR-3ZNNV4 |
Aptiva - 2156 Diagnostics - CD-ROM
Applicable to: Japan, United States
001 - START
. Insert the diagnostics diskette into the diskette drive and make sure that there is no CD in the CD-ROM drive.
. Select Interactive Tests menu, then select and execute CD-ROM Test.
002 - DO YOU SEE A MESSAGE "NO CD-ROM DRIVE OR MSCDEX DEVICE DRIVER INSTALLED"? (YES, READ AHEAD. NO, GO TO 003.)
. Exit the diagnostics program and power off the system.
. Check and make sure that the CD-ROM drive power cable and audio and data cables are not damaged and are connected properly.
. Check and make sure that the CD-ROM drive driver is loaded correctly.
. Load default settings.
003 - DO THE TESTS OF OPEN/CLOSE TRAY BY DIAGNOSTICS PROGRAM AND BY DEPRESSING CD-ROM DRIVE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 006.)
. Load a known good data CD into the CD-ROM drive and try to read its content by typing DIR at DOS prompt.
004 - CAN A CD BE READ FROM THE CD-ROM DRIVE? (YES, THEN THE CD-ROM DRIVE FUNCTIONS NORMALLY. NO, READ AHEAD.)
. Try reading the CD with a known good CD-ROM drive.
005 - IS THE CD STILL NOT READABLE? (YES, READ AHEAD. NO, GO TO STEP 006.)
. Replace system board.
. End.
006 -
. Replace CD-ROM drive.
. End.
Search Keywords |
| |
Document Category |
Diagnostics, CD-ROM Drives | |
Date Created |
27-10-98 | |
Last Updated |
15-02-99 | |
Revision Date |
12-02-2000 | |
Brand |
IBM Aptiva | |
Product Family |
Aptiva | |
Machine Type |
2156 | |
Model |
all | |
TypeModel |
| |
Retain Tip (if applicable) |
| |
Reverse Doclinks |