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Service Hints & Tips |
Document ID: SSCT-3JKANT |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
Read Errors with IBM 2X IDE CD-ROM Drives
Applicable to: World-Wide
Symptom:
Read errors may occur when transferring data from an IBM 2X IDE CD ROM Drive.
Problem Isolation Aids:
A failure has been reported to IBM that involves a read failure during an XCOPY routine from a CD that was written by an OEM CD ROM Maker device. The failure was determined to be caused by the brand of CD Media that the customer was using. The affected CD's would read without failure in an IBM 4X IDE CD ROM drive. This failure may occur on any brand of system.
Fix:
If read failures are occurring on systems using an IBM 2X IDE CD ROM drive with CD's written locally by the customer's CD read/write hardware, perform all diagnostic routines prior to any parts replacements. Recommend that the customer use either of the following brands of CD's that IBM Engineering has tested and shown to be well within CD media specifications:
Kodak CD Media
MTC (Mitsui-Toatsy) CD Media
If the failure persists, continue with normal problem isolation procedures.
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Hint Category |
Error Messages | |
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Date Created |
15-12-95 | |
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Last Updated |
18-11-98 | |
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Revision Date |
18-11-2000 | |
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Brand |
IBM Options | |
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Product Family |
CD-ROM/Optical Drives | |
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Machine Type |
2X CD-ROM | |
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Model |
70G8501; 60G3654; 1969007; 32G2961; 3509001; 3509701; 3509705; 70G8519; 94G2686 | |
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TypeModel |
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Retain Tip (if applicable) |
H131910 | |
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