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Service Hints & Tips

Document ID: MCGN-3LSQXD

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

TP 365X/XD - ECA003 Keyboard cable failures

Applicable to: World-Wide

Record number:

H16811

Service code:

33

Device

D/T2625

Parts source:

LOC

ECA number

ECA003

Publishing flag:

R

EC number:

EC999999

Hit count

UHC00054

Mandatory:

N

Success count:

USC0000

Automatic shipment:

N

Publication code:

PC40

Availability date:

97/08

Date created:

O97/07/31

Plant of control:

24

Date last altered:

A98/04/15

Tip key:


Owning B.U.:

USA


Purpose:
Replace keyboards made before 12/31/96 to correct potential keyboard signal cable failures.

Features:

Type,
Model,
Stage

With B/M

Machines Affected
and/or Feature/Device
Description

B/M to be
Installed

Service
Hours

System
Hours

2625

B/M9999999

365X/XD

B/M9999999

00.4

00.2


Physical check:
During any service action open the keyboard and check the date code on the upper right corner. Keyboards with date codes of 12/31/96 and before should be replaced.

Prerequisites: NONE

Companion: NONE

Concurrent: NONE

Detail:
The original keyboard signal cable (membrane) could in some cases crack and loose conductivity in some of its lands. This could result in certain key failures when operating or during POST. The POST error would be 3XX (X = any number.)

The membrane crack is the result of increased cable flexing caused by a relocation of the 365X and XD system board keyboard cable connectors. A new more robust keyboard membrane has been designed to allow for the increased flex and eliminate premature membrane failure.

The membrane (cable) is an integral part of the keyboard FRU and all keyboard FRU stock has been purged of the affected date codes.

Notes:
This ECA will expire on 08/31/1999.
Order all FRU parts locally and record Time and Material to service code 33, ECA 003, and OTHER OFFICE 990.

Search Keywords

Document Category

ECA, Input Devices

Date Created

10-09-97

Last Updated

30-03-99

Revision Date

07-07-99

Brand

IBM ThinkPad

Product Family

ThinkPad 365X/XD

Machine Type

2625

Model

Various

TypeModel

Retain Tip (if applicable)

H16811 / ECA003

Reverse Doclinks
and Admin Purposes

USA=A, EMA=D, AFE=A Owning B.U.:USA, 3JYFA3