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Service Hints & Tips

Document ID: RMIE-3A2DJD

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IBM PS/2 - Video Corruption with Cornerstone ImageAccel2

Applicable to: World-Wide

Abstract :
Video Corruption w/Cornerstone ImageAccel2

Problem :
IBM PS/ValuePoint and PS/ValuePoint Performance Series systems may exhibit video corruption in a Windows 3.1 environment while using a Cornerstone ImageAccel2 ISA video adapter card.

Problem Isolation Aids :
The user may report that the icons on the Windows 3.1 desktop are corrupted/distorted. White vertical bars may also be seen while moving objects around the desktop.

This failure may occur with other applications or operating systems.

The video corruption is not present when using the on-board video controller integrated in the PS/ValuePoint system.

Fix :
Replace the Cornerstone ImageAccel2 video adapter.

Customers experiencing failures with the adapter installed in a PS/ValuePoint system should be directed back to their point of purchase.

SAS Keywords :
PSY2 PSVP IBMPC PSVPOEM
PSY2OEM PSVPADPT PSY2ADPT PSY2DISP
PSVPDISP D/T6381 D/T6382 D/T6387
D/T6472 D/T6482 D/T6484 D/T6492
D/T6494 VALUEPOINT VALUE POINT HUNG
LOCKUP

Search Keywords

Hint Category

Adapter Cards, Retain

Date Created

01-10-96

Last Updated

08-05-98

Revision Date

30-04-99

Brand

IBM PC

Product Family

PS/2

Machine Type

6384

Model

TypeModel

Retain Tip (if applicable)

H134202

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