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2.978 bytes |
Service Hints & Tips |
Document ID: SCOD-469QQ5 |
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PC Server 325 / 330 - Battery replacement
Applicable to: World-Wide
Source: Product Quality
Abstract:
PC Server 325 / 330s that have not been in production and are scheduled to be put into production need to have the battery replaced.
SYMPTOMS:
161 or 162 error - system will not retain date/time if wall power is removed.
PROBLEM ISOLATION AIDS:
The system is a PC Server 325 / 330 that has been in storage and is scheduled to be put into production, Types 8639, Models: PT0, PTW, RB0 ,PB0,1RY, 2RY 8640, Models: PT0, PB0, PM0, 11Y, 21Y.
FIX: Replace CMOS battery (FRU 33F8354).
NOTE: The HelpCenter should be contacted with the below information for new PC Server 325 / 330 roll outs:
Company Name
Number of systems being rolledout and the system serial numbers.
Roll out schedule.
Name, address and phone of the person the batteries should be shipped to.
DETAILS:
The HelpCenter will forward the information to Product Engineering via Retain and batteries will be sent to the customer with instructions on how to install the batteries. Please allow at least two weeks for the batteries to be ordered and shipped. Replacement batteries should not be installed in systems that are going to be returned to storage.
Note: Systems that are in production and are experiencing battery related problems can be resolved by using the normal service structure (IBMSERV).
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Hint Category |
Error Messages | |
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Date Created |
23-03-99 | |
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Last Updated |
25-03-99 | |
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Revision Date |
25-03-2000 | |
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Brand |
IBM PC Server | |
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Product Family |
PC Server 325, PC Server 330 | |
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Machine Type |
8639, 8640 | |
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Model |
PT0; PTW; RB0; PB0; 1RY; 2RY; PM0; 11Y; 21Y | |
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TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |