PC Server 325/330 - Onboard ethernet controller fails

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Service Hints & Tips

Document ID: MCGN-3N2NA5

PC Server 325/330 - Onboard ethernet controller fails

Applicable to: World-Wide

Symptom
The server cannot connect to the network using the onboard Ethernet controller.

Problem Isolation Aids
All of the following must be true for this tip to apply:

- The system is a PC Server type 8640 model PT0/PB0/PM0/11Y or a PC Server type 8639 model PT0/PTW/PB0/RB0/1RY.

- The onboard Ethernet adapter is enabled for use with the Network Operating System.

Fix
1. Ensure that the adapter is configured for "Autosensing 10/100 port" (default parameters) in Windows NT by NOT selecting "TP" port.
2. If the supported Network Operating System is not Windows NT, ensure that the adapter is configured using "default" settings in the Network Operating System.

Details
The Ethernet controller has the RJ45 connection assigned to the logical Autosensing 10/100 port. If the TP (twisted pair) option is selected in the Ethernet controller configuration or in the NOS install, the controller will call for a TP port rather than the Autosensing 10/100 port. The Ethernet controller does not assign any physical ports to the TP port option.

Windows NT is a trademark of Microsoft Corporation.



SAS KEYWORDS:

    PSY2               PSY2COMM           UNCLASSIFIED       NIC

    8640-PT0           8640-PB0           8640-PM0           8639-PT0

    8639-PTW           8639-PB0           8639-RB0           WINNT

    WINDOWS            NT                 ONBOARD            ETHERNET

    SCSI

Search Keywords

PSY2, PSY2COMM, UNCLASSIFIED, NIC, 8640-PT0, 8640-PB0, 8640-PM0, 8639-PT0, 8639-PTW, 8639-PB0, 8639-RB0, WINNT, WINDOWS, NT, ONBOARD, ETHERNET, SCSI

Hint Category

Adapter Cards, Retain

Date Created

20-10-97

Last Updated

15-07-98

Revision Date

14-07-99

Brand

IBM PC Server

Product Family

PC Server 325, PC Server 330

Machine Type

8639, 8640

Model

PT0; PB0; PM0; PT0; PTW; PB0; RB0; 11Y; 1RY

TypeModel

Retain Tip (if applicable)

H161425

Reverse Doclinks
and Admin Purposes

Owning B.U.:USA, USA=A, EMA=A, AFE=A

	Search Keywords	PSY2, PSY2COMM, UNCLASSIFIED, NIC, 8640-PT0, 8640-PB0, 8640-PM0, 8639-PT0, 8639-PTW, 8639-PB0, 8639-RB0, WINNT, WINDOWS, NT, ONBOARD, ETHERNET, SCSI
	Hint Category	Adapter Cards, Retain
	Date Created	20-10-97
	Last Updated	15-07-98
	Revision Date	14-07-99
	Brand	IBM PC Server
	Product Family	PC Server 325, PC Server 330
	Machine Type	8639, 8640
	Model	PT0; PB0; PM0; PT0; PTW; PB0; RB0; 11Y; 1RY
	TypeModel
	Retain Tip (if applicable)	H161425
	Reverse Doclinks and Admin Purposes	Owning B.U.:USA, USA=A, EMA=A, AFE=A