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Document ID: RMIE-3JJGNN

IBM PC330/PC350 - No video or system hang with Kurta video adapter

Applicable to: World-Wide

Symptom:
No video during POST and a system hang condition may occur in an IBM PC300 6576 and 6586 system that has a Kurta Video/Tablet Adapter installed

Problem Isolation Aids:
With the display installed on Kurta Adapter, there will be no visible memory count or IBM Logo. The system will hang almost immediately.
This failure only occurs in the IBM PC300 6576 & 6586.

Fix:
The Kurta Video/Tablet Adapter is designed in a manner which conflicts with the IBM BIOS code during POST. This causes the Kurta card to respond to the system prematurely which corrupts the BIOS data resulting in a system hang.

Customers that have purchased the Kurta Video/Tablet Adapter for use in an IBM PC300 6576 or 6586 should be directed back to their point of purchase.

Search Keywords

Hint Category

Adapter Cards, Lock-up/Hang, Video

Date Created

16-01-96

Last Updated

21-05-98

Revision Date

19-05-2001

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6576, 6586

Model

Various

TypeModel

Retain Tip (if applicable)

H132195

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