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Document ID: RMIE-3K7GRQ

IBM PC330/PC350 - No error message if video test fails in QAPlus/2

Applicable to: World-Wide

Problem :
When running the Video Test in QAPlus/2 on IBM PC 300 Series 6577 or 6587, the user will be prompted to validate whether the screens are displayed correctly. If the screens are not displayed correctly, the user is expected to enter a "NO" response. If the response is negative (NO), QAPLUS/2 does not acknowledge the diagnostic failure properly. The error pop-up window does not appear acknowledging the failure.

Solution :
If the user suspects a video hardware problem exists, the IBM Personal Computer Diagnostic diskette (QAPlus/PRO) should be used to diagnose the failure. With QAPlus/PRO, the user can select video tests and test all facets of the video hardware.

The IBM PC 300/700 Diagnostic diskette (QAPlus/PRO) is created by using the Diskette Factory included in the systems preloaded software.


SAS KEYWORDS :
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPDISP PSY2DISP
D/T6587 PC 350 PC350 PC300
PC 330 PC330 42522 PSVPDIAG
PSY2DIAG

Search Keywords

Hint Category

Diagnostics, Retain

Date Created

20-06-96

Last Updated

19-11-98

Revision Date

19-11-99

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6577, 6587

Model

Various

TypeModel

Retain Tip (if applicable)

H01595

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