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Service Hints & Tips

Document ID: RMIE-3JJGRP

IBM PC330/PC350 - QAPlus/Win-Win fails to print in Windows 95

Applicable to: World-Wide

Problem :
IBM PC 300 Series 6577 and 6587 preloaded with Windows 95 may fail to print the Printer Test Page in QAPlus/WIN-WIN.

Problem Isolation Aids :
When attempting to print the Printer Test Page in QAPlus/WIN-WIN to verify printer connection and output, the page will not print. The system does print to the printer outside of the QAPlus/WIN-WIN application.

The Printer Test Page prints normally with QAPlus/WIN-WIN in the Windows 3.11 environment.

Solution :
The user may use any print operation under operating system control or the printer's self-test feature to verify proper operation of the printer. QAPlus/PRO (IBM PC 300/700 Diagnostic diskette) should be used to verify proper operation of the parallel port.

QAPlus/WIN-WIN, included in the systems preloaded software, is being updated to eliminate this failure.

Software :
To obtain a copy of this Diskette, DoubleClick here :-


SAS KEYWORDS :
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPPRT PSY2PRT
D/T6587 PC 350 PC350 PC300
PC 330 PC330 43176 PSVPDIAG
PSY2DIAG PSVPPROG PSY2PROG

Search Keywords

Hint Category

Diagnostics, Retain, Windows 95

Date Created

20-06-96

Last Updated

19-11-98

Revision Date

19-11-99

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6577, 6587

Model

Various

TypeModel

Retain Tip (if applicable)

H01745

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