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Service Hints & Tips

Document ID: GSMH-3FCG38

IBM PC/IBM IntelliStation - Setup utility program

Applicable to: World-Wide

Setup Utility Program:

Attention:
A customized setup configuration (other than default settings) might exist on the computer you are servicing. Running the Setup Utility program might alter those settings. Note the current configuration settings and verify that the settings are in place when service is complete. To start the Setup Utility program, see Setup Utility Program.


The Setup Utility (configuration) program is stored in the permanent memory of the computer. This program includes settings for the following:
- Devices and I/O Ports
- Date and Time
- Security
- Start Options
- Advanced Setup
- ISA Legacy Resources
- Rapid Resume Manager

To run the Setup Utility program, do the following:
1. Power-off the computer and wait for a few seconds until all in-use lights go off.
2. Power-on the computer.
3. When the Setup Utility prompt appears on the screen during start-up, press F1. The Setup Utility menu appears.
4. Follow the instructions on the screen.
5. When finished, select System Summary to verify that any configuration changes have been accepted.

Adapter Configuration:
To add adapters to past generations of ISA computers, a variety of switches are provided on the adapters. These switches control the assignment of computer resources such as interrupt request (IRQ) lines, direct memory access (DMA) channels, and memory address ranges. Determining how to set switches for (or configuring ) these resources can be complex. Plug and Play adapters and devices make this task easier.

Plug and Play Adapters:
Plug and Play adapters are easier to install and set up because they are auto-configuring (no jumpers or switches) to set. A Plug and Play adapter comes with built-in identification and configuration specifications set in the adapter memory. This information is sensed by the I/O bus and interpreted by the computer BIOS. The BIOS routines then automatically configure the adapter around the resources already in use by other devices.

PCI adapters are generally Plug and Play devices. Many ISA adapters are not Plug and Play devices. If the adapter you are installing is not a Plug and Play adapter (a legacy device), you must configure it manually.

Legacy Adapters:
ISA adapters that are not Plug and Play devices are referred to as legacy devices. The Configuration/Setup Utility program can help you manually configure legacy adapters.

The Configuration/Setup Utility program screens show the legacy resources typically required by adapters:
I/O port address
Memory address
Interrupt request (IRQ) line Direct memory access (DMA) channel

Resources not currently being used by adapters already installed in your computer are highlighted. From these screens you can select available resources for the adapter you are installing. Set the resources used by installed legacy adapters to not available. This enables the Plug and Play code to configure around legacy adapters. Then you can make the appropriate jumper or switch settings on the adapter. Using this procedure helps prevent conflicts with other adapters. Refer to the adapter documentation for information about required resources. If your computer comes with preinstalled software, you can also select these resources using the Plug and Play icon.

Note:
The Plug and Play feature uses memory addresses ED00h to EFFFh. If you install an ISA legacy adapter or use a memory manager program, do not use the addresses within this range.


Formatting Diskettes:
To format a diskette within the Diagnostic programs, select one of the following options:

Format A: high density --- 1.44 MB
Format A: low density --- 720 KB
Format B: high density --- 1.44 MB
Format B: low density --- 720 KB

After selecting a diskette format option, follow the instructions that appear on the screen.

Hard Disk Drive Boot Error:
A hard disk drive boot error (error codes 1962 and I999030X) can be caused by the following:

Cause

Actions

The start-up drive is not in the boot sequence in configuration.

Check the configuration and ensure the start-up drive is in the boot sequence.

No operating system installed on the boot drive.

Install an operating system on the boot drive.

The boot sector on the start-up drive is corrupted.

The drive must be formatted, do the following:
1. Attempt to access and recover (back-up) the failing hard disk drive.
2. Using the operating systems programs, format the hard disk drive.
3. Go to Preparing the Hard Disk Drive for Use.

The drive is defective.

Replace the hard disk drive.


When To Use the Low-Level Format Program:

Notes:
1. The low-level format is not available on all diagnostic diskettes.
2. Before formatting the hard disk drive, make a back-up copy of the files on the drive to be formatted.


Use the Low-Level Format program:
- When you are installing software that requires a low-level format
- When you get recurring messages from the test programs directing you to run the Low-Level Format program on the hard disk.
- As a last resort before replacing a hard disk drive.

Preparing the Hard Disk Drive for Use:
When the Low-Level Format program is finished, restore to the hard disk all the files that you previously backed up.

1. Partition the remainder of the hard disk for your operating system. (The commands vary with the operating system. Refer to your operating-system manual for instructions.)
2. Format the hard disk using your operating system. (The commands vary with the operating system. Refer to your operating-system manual for instructions.)
3. Install the operating system.

You are now ready to restore the files.

File Editor:
The File Editor is an ASCII text editor that uses simple function key commands.

To access the File Editor:
1. Select File Editor from the Utility Menu ; then press Enter.
2. Insert a diskette into Drive A or Drive B before selecting the file you want to edit, then select the file you want to edit from the Files selection box.
3. Make your changes. The arrow keys move the cursor, and the function keys perform search and block editing functions. (See "File Edit Function Keys".)
4. When you are done, press F10 to update the file with the changes you made, or press Esc to quit the editing process without saving the changes.

File Edit Function Keys:
The following information describes the function of the function keys and keyboard keys when you are using the File Editor.

Key

Description

Arrows

Move the cursor to the place in the text where you want to make changes.

Home

Press Home once, to move the cursor to the start of the current line. Press Home twice, to move to the beginning of the file.
Press Home three times, to move to the beginning of the file.

End

Press End once, to move the cursor to the end of the current line.
Press End twice, to move the cursor to the end of the current screen.
Press End three times, to move the end of the file.

F2

Press F2 to be in search mode, You are prompted to enter the search word or words on a reverse highlighted line at the bottom of the File Edit Screen. After typing in the search word, press Enter.

F3

Press F3 to find the next occurrence of a search word.

F4

Press F4 to mark the start of a block of text (if you have not previously marked it).
If you previously marked the block of text, pressing this key unmarks the text block.

F5

Press F5 to complete the block marking (started with F4).
If you did not previously press F4 to start marking a block of text, F5 is ignored.

F6

Press F6 while the cursor is within the active block to move an active (marked) block of text. Move the cursor to the new location where the active block is to be moved, then press F6 again.
If there is no active block of text, F6 is ignored.

F7

To copy an active (marked) block of text to a new location, move the cursor to the new location and then press F7.
If there is no active block of text F7 is ignored.

F8

To delete an active (marked) block of text, move the cursor within the active block and press F8.
If there is no active block of text, F8 is ignored.

F10

Press F10 , to save all changes and exit the file.


Notes:
1. Always make a backup copy on a self-starting diskette of the AUTOEXEC.BAT and CONFIG.SYS files before making any changes.
2. The default text editing mode of the File Editor is the insert mode. To toggle between overtype and insert modes, press Insert.


Diagnostics Control Keys:
The following is a list of the Diagnostics Control Keys, when used and a description of the Diagnostics response.

Control Keys

When Used

Diagnostics Response

Ctrl+A

Main Menu

Allows you to select test from the sub menus that are highlighted with red letters. Attention: If selected, these test will erase the information stored on the diskette or hard disk drive.

Up and Down Arrow Keys

Main Menu
Module Test Menu
Test Group Menu

Highlights an item you want to select.

Space Bar

Module Test Menu
Test Group Menu

Adds a diamond to the left of the highlighted test. The test will run when Run All Selected is highlighted and the Enter key is pressed.
Also removes the diamond to the left of the
item. The test will not run when Run All Selected is highlighted and the Enter key is pressed.

Tab Key

Main Menu
Module Test Menu

Selects the additional test for the menu you are in.

+/- Keys

Test Group Menu

Selects additional test. The LUN displayed on the top right Test Group Menu shows which test is selected and how and remain (example LUN 1 of 2).



Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

20-03-97

Last Updated

17-04-98

Revision Date

13-04-99

Brand

IBM PC, IBM IntelliStation

Product Family

PC 300GL, PC 330, PC 340, PC 350, PC 360, PC 365, PC 730, PC 750, M Pro, Z Pro

Machine Type

6272, 6282, 6571, 6573, 6575, 6576, 6577, 6560, 6581, 6583, 6585, 6586, 6587, 6598, 6589, 6875, 6876, 6877, 6885, 6886, 6887, 6888, 6898, 6899

Model

Various

TypeModel

Retain Tip (if applicable)

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