|
3.419 bytes |
Service Hints & Tips |
Document ID: MCGN-3MLLLD |
IBM PC300PL - System hang with QAPlus/PRO at CD ROM linear access test
Applicable to: World-Wide
SYMPTOM:
After booting the system to QAPlus/PRO diagnostics (DOS version) and selecting "Run All Tests," the system hangs at the CDROM Linear Access test.
PROBLEM ISOLATION AIDS:
The hang condition is seen with, but not limited to, CDROM drives manufactured by Sony and Hitachi, tested under QAPlus/PRO diagnostics for DOS version 5.50.
FIX:
Download and run PC Doctor diagnostic software, file name T3GT03A.EXE, to test the system.
The IBM PC 300/700 Enhanced Diagnostic Diskette may be downloaded via the Internet from the IBM Personal Computer File Library by searching the following Internet URL:
http://www.us.pc.ibm.com/files.html
The IBM PC 300/700 Enhanced Diagnostic diskette may also be obtained from the IBM PC Company BBS system by calling 1-919-517-0001. Locate the "IBM PC 300/700 Files" (section #21) for the file titled:
T3GT03A.EXE - IBM PC 300/700 Enhanced Diag. Dskt. v1.8.312
T3GT03A.TXT - Text file describing the new diagnostic package.
QAPlus/PRO is a trademark of DiagSoft, Inc.
PC Doctor is a trademark of Watergate Software, Inc.
SAS KEYWORDS:
PSY2 PSY2ERR PSY2DIAG PSVP
PSVPERR PSVPDIAG PSY2CDRM PSVPCDRM
D/T6562 6562 D/T6592 6592
68660 71028 UNCLASSIFIED
|
Search Keywords |
QAPlus | |
|
Hint Category |
CD-ROM Drives, Lock-up/Hang, Retain | |
|
Date Created |
06-10-97 | |
|
Last Updated |
30-10-98 | |
|
Revision Date |
29-10-99 | |
|
Brand |
IBM PC | |
|
Product Family |
PC 300PL | |
|
Machine Type |
6562, 6592 | |
|
Model |
ALL | |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
H161282 | |
|
Reverse Doclinks |
USA=A, EMA=A, AFE=A , Owning B.U.: USA |