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Service Hints & Tips

Document ID: GSMH-3BUEF2

TP 340 - General Checkout

Applicable to: World-Wide

General Checkout:
Use the following procedure as a guide for computer problems. The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptom. Attempt to recreate the failure by running the diagnostic tests or retrying the same operation.

Note:
To run the diagnostics, refer to ¿How to Run the Diagnostics—.

3. Use the following table with the verified symptom to determine which page to go to. Search the symptoms column and find the description that best matches your symptom; then go to the page shown in the ¿Go to— column.

Symptom

Go to

Power failure. (The power indicator does not go on or stay on.)

¿Power Systems Checkout—.

POST does not complete. No beeps/error code are indicated.

¿Symptom-to-FRU Index—, and then use the No Beep Symptoms table.

POST beeps, but no error codes are displayed.

¿Symptom-to-FRU Index—, and then use the Beep Symptoms table.

POST detected an error and displayed numeric error codes.

¿Symptom-to-FRU Index—, and then use the Numeric Error Codes table.

The diagnostic test detected an error and displayed an FRU code.

¿FRU Codes—.

The configuration is not the same as the installed devices.

¿Checking the Installed Devices List—.

Other symptoms (such as LCD display problems).

¿Symptom-to-FRU Index—, and then use the table for related symptoms.

Symptoms cannot be recreated. (Intermittent problems.)

Use the customer reported symptoms and go to ¿Symptom-to-FRU Index—.



Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

28-11-96

Last Updated

06-04-98

Revision Date

03-04-99

Brand

IBM ThinkPad

Product Family

ThinkPad 340

Machine Type

2610

Model

Various

TypeModel

Retain Tip (if applicable)

N/A

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