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Document ID: YAST-3S9N6F

56K PC Card Modem Kit - Error message when installing under Windows NT

Applicable to: United States

Problem:
When trying to install a IBM PCMCIA 56K PC Card modem under Windows NT 4.0, the modem comes back with error message '633 port already in use by another device, or is not configured for dial up networking'. Control Panel shows the 56k modem on COM2, 'accessories_phone dialer' also says port in use. Port settings show com2 @ 3f8, irq15.

Resolution:
Try deleting COM Port 2 and re-installing the adapter. You should be able to go into Control Panel and ensure that under Devices - Serial is enabled. Under PCMCIA, make sure the adapter is seen in the socket and that under Properties the device is seen as a SERIAL PC CARD with a driver of Serial.sys. The Resources tab should have IRQ 3 and I/O of 2F8 - 2FF.

You can ensure that Serial.sys is correctly set up by going into Windows NT Diagnostics. Under the Resources tab select Serial and Properties.

Search Keywords

Hint Category

General Information, Modems, Windows NT, PCMCIA (PC Card)

Date Created

04-03-98

Last Updated

25-11-98

Revision Date

19-11-99

Brand

IBM Options

Product Family

Modems

Machine Type

56K

Model

04K0052

TypeModel

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