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Service Hints & Tips

Document ID: DDSE-3U6N8S

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PC Server 320/520 - False diagnostic error on RAID SCSI device

Applicable to: World-Wide

Symptom:
The diagnostics report a failing CD-ROM or other device while running system diagnostics.

Problem Isolation Guidance:
All of the following must apply:
The system is an IBM Server 320, or 520 with a RAID option (possibly installed by the user). FRU P/N 06H5078 is the IBM RAID adapter installed. The Diagnostics are V 5.32. The "failing device" is attached to the RAID SCSI bus but is not configured.

Fix:
This is an erroneous error and no hardware should be replaced. The fix is to configure all devices in the RAID subsystem prior to running diagnostics, or to not select the SCSI subsystem test for the diagnostic run.

SAS KEYWORDS:
PSY2 SERVER 320 520
RAID PSY2DIAG PSY2ERR 8640
8641 D/T8641 PSY2FDSK CD
ROM


Search Keywords

Hint Category

Diagnostics, Retain

Date Created

31-01-96

Last Updated

05-11-98

Revision Date

05-11-99

Brand

IBM PC Server

Product Family

PC Server 320, PC Server 520

Machine Type

8640, 8641

Model

TypeModel

Retain Tip (if applicable)

H132357

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