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Document ID: JBAR-3PTQGQ

IBM PC730/PC750 - Reinstallation of QAPlus/2 fails

Applicable to: World-Wide

Symptom:
Reinstalling QAPlus/2 on a PC 700 Series 6877 or 6887 preloaded with OS/2 WARP Connect may fail with error messages preventing the installation process.

Problem Isolation Guidance:
QAPlus/2 is read-only after installation on the hardfile. The Installation program on the RTC (Ready to Configure) CD which ships with the system tries to overwrite the existing QAPlus/2 file when the user attempts to reinstall the package.

Fix:
- Change to the directory on the hardfile where QAPlus/2 is located (CD\QAPLUS2).
- Enter "ATTRIB -R QAPLUS2.PKG"

This removes the read-only attribute from the QAPLUS2.PKG file and allows the user to reinstall the complete package. This command must be used anytime the user needs to reinstall the QAPlus/2 package.

QAPlus/2 is a trademark of DiagSoft, Inc.

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Hint Category

Diagnostics

Date Created

29-02-96

Last Updated

19-11-98

Revision Date

19-11-2000

Brand

IBM PC

Product Family

PC 730, PC 750

Machine Type

6877, 6887

Model

all

TypeModel

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