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Service Hints & Tips

Document ID: RMIE-3D3KEA

IBM PC730/PC750 - System hang performing multiple XCOPY routines in OS/2

Applicable to: World-Wide

Symptom :
IBM PC 700 Series 6875 or 6885 systems may exhibit a system hang condition while multiple sessions in OS/2 WARP 3.x are simultaneously using the XCOPY command to copy files from one directory to another on a SCSI hardfile.

Problem Isolation Aids :
When the failure occurs, the system must be powered off/on to recover.

IDE hardfiles are not affected.

Failure analysis indicated that the failure is more likely to occur on older, low capacity SCSI hardfiles such as 360MB drives.

Fix :
Use following two steps to eliminate this failure from occurring:

1) Change the following statement in the OS/2 WARP CONFIG.SYS file if present:
change from: BASEDEV=aic7870.add
change to: BASEDEV=aic7870.add /A:0 /TAG:1

2) Verify that the SCSI devices are properly terminated. Consult the users guide for the SCSI adapter and/or devices for proper termination procedures.

If the failure persists, continue normal problem determination to isolate the failing part or application.

SAS Keywords :
PSVP PSY2 IBMPC PSY2PROG
PSVPPROG PSY2ADPT PSVPADPT PSY2FDSK
PSVPFDSK UNCLASSIFIED PC 750 D/T6875
6875 PC750 PC730 6885

Search Keywords

Hint Category

Retain, OS/2

Date Created

06-01-97

Last Updated

11-05-98

Revision Date

24-04-99

Brand

IBM PC

Product Family

PC 730, PC 750

Machine Type

6875, 6885

Model

Various

TypeModel

Retain Tip (if applicable)

H135914

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