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Service Hints & Tips

Document ID: MCGN-3QGKGD

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PC Server 330 - ECA015: Firmware upgrade on some select models

Applicable to: World-Wide

Purpose
This ECA provides for the upgrade of Firmware code on the integrated ServeRAID II controller in the PC Server 330 type 8640 models PM0/PT0/PB0.

This ECA is mandatory.

Recent product evaluations have revealed that a data corruption condition can occur using the integrated ServeRAID II controller. Typical symptoms may include operating system hangs, error executing an operating system file, and in very rare occasions, corruption of data files could occur.

Flashing the integrated ServeRAID II controller Firmware to rev. 97326 fixes the problem.

This Firmware level is being implemented in manufacturing.

This ECA will expire September 30, 2004.

FEATURES:

 Type,                  Machines Affected

 Model,   With          and/or Feature/Device     B/M to be    Service  System

 Stage    B/M           Description               Installed    Hours    Hours


                        USA:

 8640     B/M0000000    PC SERVER 330 TYPE        B/M0000000   00.6     00.5

                        8640 MODEL PM0/PT0/PB0

                        EMEA:

 8640     B/M0000000    PC SERVER 330 TYPE        B/M0000000   00.8     00.8

                        8640 MODEL PM0/PT0/PB0

                        HOURS PER SYSTEM: 0.8

                        HOURS TRAVEL:     0.8.

Physical Check
The following system serial number ranges in the field are suspect of downlevel ServeRAID II controller Firmware:

 USA/WTTA:     Increment example:

               23YW998,23YW999,23YX000,23YX001


 8640-PB0      23PR929 - 23PR999

               23PT009 - 23PT394

               23TN900 - 23TN999

               23TP000 - 23TP999

               23TR000 - 23TR999

               23TT001 - 23TT999

               23TV001 - 23TV999

               23TW000 - 23TW899

               23YT901 - 23YT999

               23YV000 - 23YV721

               23YW422 - 23YW999

               23YX000 - 23YX431


 8640-PT0      23PP935 - 23PP966

               23PR142 - 23PR238


 EMEA/FUJI:    Increment example:

               550736X,550736Y,550736Z,550737A


 8640-PB0      555H21B - 555H47H

               556F31P - 556H42B

               550736X - 550894T

 8640-PT0      555G940 - 555H21A

               550578Z - 550707W


 8640-PM0      555B31P - 555B84D

               550421B - 550503A

Shutdown the system, then reboot. Observe the Firmware level displayed when the integrated ServeRAID II controller BIOS loads.

APPLY THIS ECA IF THE FIRMWARE LEVEL ON THE INTEGRATED SERVERAID II CONTROLLER IS 97239 OR LOWER.

CHECK THE FIRMWARE LEVEL AND IF REQUIRED, APPLY THIS ECA IF REPLACING THE SYSTEM PLANER FRU P/N60H8109.

Prerequisites
This condition is only possible when the integrated ServeRAID II controller is being used as a primary or secondary disk subsystem controller. However, the Firmware update is strongly recommended for all applicable systems whether the integrated ServeRAID II controller is currently being used or not.

The integrated ServeRAID II controller is at Firmware level 97239 or lower.

Companion
See the readme.txt file located on the "IBM PC Server 330 (8640-PB0, PM0, PT0) ServeRAID II Onboard Controller Firmware Update Diskette V2.31" for directions on the Firmware flash operation.

Concurrent
None

Detail
1- Download the "IBM PC Server 330 (8640-PB0, PM0, PT0) ServeRAID II Onboard Controller Firmware Update Diskette V2.31" from the IBM Website URL:
http://www.pc.ibm.com/us/files.html

-Select SEARCH.
-Type "ServeRAID II Firmware" in the Keywords box, then select SEARCH.
-Select the File with the following description: "IBM PC Server 330 (8640-PB0, PM0, PT0) ServeRAID II Onboard Controller Firmware Update Diskette V2.31"

The file is a self-extracting executable file that will create a diskette.

2- Print the readme.txt file located on the "IBM PC Server 330 (8640-PB0, PM0, PT0) ServeRAID II Onboard Controller Firmware Update Diskette V2.31" (using a workstation).

3- Shutdown, and power off the server.

4- Boot the server with the "IBM PC Server 330 (8640-PB0, PM0, PT0) ServeRAID II Onboard Controller Firmware Update Diskette V2.31" and follow the directions in the readme.txt printout to apply the Firmware flash to the integrated ServeRAID II controller. This Firmware flash will upgrade the integrated ServeRAID controller to rev. 97326.

Notes
This ECA will expire September 30, 2004.

IBM/TSS CE's should record all time to Service Code 33, ECA015, other office 990.

EMEA Dealers: Claim as type 5, referencing ECA015.

SAS KEYWORDS:

    PSY2               SERVICER ONLY      D/T8640            SERVERAID_II

    ECA015             FLASH              8640-PM0           8640-PT0

    8640-PB0           HEALTH             60H8109            PLANER

    MANDATORY

	Search Keywords	PSY2, SERVICER ONLY, D/T8640, SERVERAID_II, ECA015, FLASH, 8640-PM0, 8640-PT0, 8640-PB0, HEALTH, 60H8109, PLANER, MANDATORY
	Hint Category	RAID, ECA
	Date Created	06-01-98
	Last Updated	22-02-99
	Revision Date	22-02-2000
	Brand	IBM PC Server
	Product Family	PC Server 330, ServeRAID
	Machine Type	8640, Various
	Model
	TypeModel
	Retain Tip (if applicable)	H162305, ECA015
	Reverse Doclinks and Admin Purposes	USA=A, EMA=Y, AFE=A, Owning B.U.: USA