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Service Hints & Tips

Document ID: YAST-3KRT5U

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

ComCentral/FaxCentral - Incorrect Labels

Applicable to: World-Wide

Please be aware that a small numbers of the 7852-0XX products have shipped with INCORRECT serial numbers. The numbers that are incorrect are on the labels which are located on the units. The problem is that the incorrect serial numbers have 8 alpha-numeric digits, ie "42-H00417". The correct serial number is "42-H0417".

Valid serial numbers that can be accepted have only 7 digits. The way to get the serial number accepted is to drop the first zero after the alpha character or the fourth digit counted from left to right.

Products affected:

Product #

FRU #

Description

7852 020

75H8816

FaxCentral

7852 031

75H8817

ComCentral

7852 032

75H8818

ComCentral 33.6



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General Information

Date Created

08-08-97

Last Updated

18-03-99

Revision Date

18-03-2000

Brand

IBM Options

Product Family

Modems

Machine Type

14.4K, 33.6K

Model

7852020; 7852031; 7852032

TypeModel

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