TP 600/E - CD-ROM related symptoms

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Service Hints & Tips

Document ID: LWIK-3SRDCQ

TP 600/E - CD-ROM related symptoms

Applicable to: World-Wide

The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.

CD-ROM Related Symptoms

Symptom / Error

FRU / Action in Sequence

You hear a noise from the CD-ROM drive when the CD-ROM is spinning.

1. CD-ROM drive
2. System board

The CD-ROM tray does not open even if you press the CD-ROM eject button.

Insert a pin into the CD-ROM emergency eject hole and eject the CD-ROM tray.

The compact disc cannot be
read.

Make sure that:
o The compact disc is not dirty. If it is, clean it with a CD-ROM cleaner kit.
o The compact disc is not defective. If it is, try another compact disc.
o The compact disc is placed in the tray with the label side up.
o The compact disc format conforms with one of the following:
* Music CD
* CD-ROM or CD-ROM XA
* Multi-session photo CD
* Video CD and CD-i movie (Windows 95 does not support CD-i movies)
1. CD-ROM drive
2. System board

The CD-ROM does not
work.

Make sure that:
o The computer power is turned on and a compact disc is in the CD-ROM drive.
o The CD-ROM drive connector is firmly connected to the computer.
o The CD-ROM drive tray is firmly closed.
o The device drivers are correctly installed.

If the CD-ROM drive in the docking station does not work, do the following:

1. Click on Start.
2. Move the cursor to Programs and ThinkPad; then
click on ThinkPad Configuration.
3. Click on Docking Station.
4. Make sure that you checked Enable IDE device
in the docking station. Note: Do not use IRQ 11
and 15 for the PCI device setting.
5. Click on OK.

1. CD-ROM drive
2. System board

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

20-03-98

Last Updated

19-01-99

Revision Date

19-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 600, ThinkPad 600E

Machine Type

2645, 2646

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Symptom / Error	FRU / Action in Sequence
You hear a noise from the CD-ROM drive when the CD-ROM is spinning.	1. CD-ROM drive 2. System board
The CD-ROM tray does not open even if you press the CD-ROM eject button.	Insert a pin into the CD-ROM emergency eject hole and eject the CD-ROM tray.
The compact disc cannot be read.	Make sure that: o The compact disc is not dirty. If it is, clean it with a CD-ROM cleaner kit. o The compact disc is not defective. If it is, try another compact disc. o The compact disc is placed in the tray with the label side up. o The compact disc format conforms with one of the following: * Music CD * CD-ROM or CD-ROM XA * Multi-session photo CD * Video CD and CD-i movie (Windows 95 does not support CD-i movies) 1. CD-ROM drive 2. System board
The CD-ROM does not work.	Make sure that: o The computer power is turned on and a compact disc is in the CD-ROM drive. o The CD-ROM drive connector is firmly connected to the computer. o The CD-ROM drive tray is firmly closed. o The device drivers are correctly installed. If the CD-ROM drive in the docking station does not work, do the following: 1. Click on Start. 2. Move the cursor to Programs and ThinkPad; then click on ThinkPad Configuration. 3. Click on Docking Station. 4. Make sure that you checked Enable IDE device in the docking station. Note: Do not use IRQ 11 and 15 for the PCI device setting. 5. Click on OK. 1. CD-ROM drive 2. System board

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	20-03-98
	Last Updated	19-01-99
	Revision Date	19-01-2000
	Brand	IBM ThinkPad
	Product Family	ThinkPad 600, ThinkPad 600E
	Machine Type	2645, 2646
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes