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Service Hints & Tips

Document ID: BBOD-3GZRD6

TP 760 - Cannot use the modem after the system has been suspended

Applicable to: World-Wide

Symptom:
The Mwave Modem works fine when the system is initially turned on. However, if the system is put into suspend mode and reawakened, the unit will issue a message "Unable to open the com port" when trying to access the modem.

Resolution:
If the problem occurs under Win95, open the Control Panel and select the "Power" icon. Change Power management from "Standard" to "Advanced." Shutdown and power the system back on for the change to take effect.

If the problem occurs in MS-DOS mode, then check that POWER.EXE is loading in the DOS config.sys. POWER.EXE is a DOS power management program and it comes with any version of native DOS.

Search Keywords

Hint Category

Mwave

Date Created

12-05-97

Last Updated

31-03-98

Revision Date

14-03-99

Brand

IBM ThinkPad

Product Family

ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760ED

Machine Type

9546

Model

Various

TypeModel

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