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Service Hints & Tips

Document ID: MCGN-3NZRHT

Netfinity7000 - Hangs running NetWare with ServeRAID II at IRQ15

Applicable to: World-Wide

SYMPTOM:
The Netfinity 7000 system will lock up when the Netfinity Manager loads the MONRAID.NLM or MONDASD.NLM modules in NetWare. The system must be rebooted to recover.

PROBLEM ISOLATION AIDS:
All of the following must be true for this tip to apply:
- The system is a Netfinity 7000 type 8651 model TM0/TH0/RM0/RH0 configured with an IBM ServeRAID II adapter (FRU p/n 76H3587) set to IRQ 15.
- The system is running NetWare 4.11 SMP and any version of Netfinity Manager.
- The Advanced Systems Management Adapter driver for NetWare is loaded.

FIX:
Use the SCU (System Configuration Utility) to change the interrupt setting for the ServeRAID II adapter from IRQ15 to any other IRQ that is not in use (or to a shared IRQ if necessary).

DETAIL:
NetWare uses IRQ15 to process lost interrupts. In some situations, as in the case of the ServeRAID II adapter, setting an adapter to use IRQ15 will cause conflicts. For more information, see the NetWare troubleshooting Tip# 21620 located at the NetWare Website.

NetWare is a trademark of Novell, Inc.


SAS KEYWORDS:
PSYS2 UNCLASSIFIED INT 15 IRQ 15
MONRAID.NLM NETWARE 4.11 SMP D/T8651
NETFINITY 7000 NETFINITY MANAGER 8651-TM0
8651-TH0 8651-RM0 8651-RH0 HANG
SERVERAID II


Search Keywords

PSYS2, UNCLASSIFIED, INT 15, IRQ 15, MONRAID.NLM, NETWARE 4.11, SMP, D/T8651, NETFINITY 7000, NETFINITY, MANAGER, 8651-TM0, 8651-TH0, 8651-RM0, 8651-RH0, HANG, SERVERAID II

Hint Category

Retain, NetWare

Date Created

20-11-97

Last Updated

06-05-98

Revision Date

24-04-99

Brand

IBM PC Server

Product Family

Netfinity 7000

Machine Type

8651

Model

TM0; TH0; RM0; RH0

TypeModel

Retain Tip (if applicable)

H161882

Reverse Doclinks
and Admin Purposes

USA=A, EMA=N, AFE=A, Owning B.U.:USA