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2.403 bytes |
Service Hints & Tips |
Document ID: JBAR-45FPQC |
IBM PC300GL (Type 6265, 6275, 6285)/PC300PL (Type 6862, 6892) - PC Doctor for Windows hangs at CD-ROM/DVD test
Applicable to: World-Wide
SYMPTOM:
After installing PC Doctor for Windows 95/98 from the Ready-To-Configure (RTC) CD, and running "Quick Test", the system enters a hang condition when "Quick Test" reaches test number 22 of 35, testing CD-ROM/DVD devices.
PROBLEM ISOLATION AIDS:
This tip applies, but is not limited, to the following IBM systems preloaded with Windows 95/98, and installed with PC Doctor for Windows version 2.0.139.
IBM PC300PL Series 6862/6892
IBM PC300GL Series 6275/6285
FIX:
No fix is needed.
This is a highly intermittent, false error that may be caused by the interaction of certain programs and PC Doctor for Windows 95/98 version 2.0.139. The cause of this interaction is being investigated and should be corrected in a future update of PC Doctor for Windows 95/98.
If the end user desires, proper operation of the CD-ROM/DVD devices can be verified by restarting the system from a bootable PC Doctor for DOS diskette.
Windows and Windows 95/98 are trademarks of Microsoft Corp. PC Doctor is a trademark of Watergate Software, Inc.
SAS KEYWORDS:
PSY2 PSY2ERR CDT CDTERR
PSY2DIAG CDTDIAG D/T6862 D/T6892
D/T6275 D/T6285 PC300GL PC300PL
PCDOCTOR CMVC111018 UNCLASSIFIED
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Document Category |
Diagnostics, Retain | |
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Date Created |
25-02-99 | |
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Last Updated |
25-02-99 | |
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Revision Date |
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Brand |
IBM PC | |
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Product Family |
PC 300GL, PC 300PL | |
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Machine Type |
6265, 6275, 6285, 6862, 6892 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H165949 | |
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