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Service Hints & Tips

Document ID: GSMH-3BVFU8

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

TP 700,720 - Numeric error codes

Applicable to: World-Wide

Numeric Error Codes:

Symptom/Error

FRU/Action

000 102 00, 000 103 00, 000 104 00, 000 107 00

1. System Board

000 108 00

1. System Board
2. Processor card

000 110 00

1. Go to ¿Memory Checkout— before replacing any FRUs.
2. Base Memory Card
3. IC DRAM Card
4. System Board

000 113 XX

1. System Board
2. Processor Card

000 118 XX

1. Clear Error Log. See ¿System Error Log—.
2. If the error remains, replace the FRUs in the following order:
- Base Memory Card
- IC DRAM Card

Note:
Error Log must be cleared when a FRU is replaced.

000 161 00

1. See ¿Checking the Backup Battery—.
2. System Board
3. Voltage Converter

000 163 00, 000 164 00,
000 165 00, 000 169 00

(If 00016300 appears, set date and time first in the Reference Diskette.)
(If setting configuration does not solve the problem, see ¿Checking the Installed
Devices List—.)

1. Set Configuration/Features
2. System Board
3. Hard Disk Drive
4. Base Memory Card
5. IC DRAM Card

000 171 XX, 000 172 XX

1. System Board

000 173 00
(700, 700C Only)
Before replacing a FRU, restore the system partition with the Reference
Diskette Version 1.1 or later. See ¿Installing a New Version of the System
Diskettes—.

1. See ¿173 and 11350 Error Combination— before replacing FRUs.
2. See ¿Checking the Backup Battery—.
3. Voltage Converter

000 174 00
(If Automatic Configuration does not solve the problem, run Advanced Diag nostic.)

1. Set Configuration/Features

000 175 XX, 000 177 00
000 178 00

1. System Board

000 179 XX

1. Run System Unit and Memory Diagnostic.
- or -
2. Select More utilities to clear the system error log.

000 183 XX

1. PAP (Privileged Access Password) is needed to boot from the System Program.

000 184 XX, 000 185 00

1. System Board

000 187 XX

1. Set Configuration
2. System Board

000 188 XX

1. System Board

000 189 XX

1. Select More utilities to clear the system error log.

000 190 00

1. Reseat System Board
2. Reseat CPU chip/ Processor Card
3. System Board

000 191 02

1. Rerun diagnostics tests.
2. If error remains, see 000 191 XX.

000 191 XX
(Not listed above)

1. Reseat System Board
2. Reseat CPU chip/ Processor Card
3. System Board

000 192 00

1. Voltage Converter
2. Keyboard Control Card
3. System Board

000 192 01

1. Voltage Converter

000 192 02

1. Run System Unit Diagnostic.
If this error message appears frequently, replace the Processor Card.

000 193 00, 000 193 01
000 193 05

1. System Board

000 193 02

1. Hard Disk Drive
2. System Board

000 193 03

1. System Board
2. Diskette Drive

000 193 04

1. PC Card
2. System Board

000 193 06

1. Keyboard Control Card
2. Keyboard
3. Pointing Device

000 194 00

1. Processor Card

000 199 XX

1. System Board

000 1XX XX
(not listed above)

1. System Board
2. Processor Card

000 215 XX
(720, 720C only)

1. Reseat Base Memory Card (interface connector on system board).

000 2XX XX
(See ¿Memory Checkout— on before replacing any FRUs.)

1. Base Memory Card
2. IC DRAM Card
3. System Board

000 301 00, 000 305 00
(Power-on the computer before external devices.)
(See - ' 1080Keyboard Unit' -- before replacing any FRUs.)

1. Keyboard Control Card
2. System Board
3. Keyboard
4. Numeric Keypad or Keyboard/Mouse Cable (if attached) or External Keyboard (if attached)

000 302 00, 000 303 00,
000 304 00
(See -- '1080 Keyboard Unit' -- before replacing any FRUs.)

1. System Board
2. Keyboard Control Card
3. Keyboard
4. Numeric Keypad or Keyboard/Mouse Cable (if attached) or External Keyboard (if attached)

000 306 00
(See --'1080 Keyboard Unit' - before replacing any FRUs.)

1. Keyboard
2. Numeric Keypad or Keyboard/Mouse Cable or External Keyboard (if attached)
3. Keyboard Control Card
4. System Board

000 307 00

1. External Keyboard
2. Keyboard/Mouse Cable

000 4XX XX

1. System Board
2. Any Parallel Device
3. Communication Cable

000 601 XX

1. Diskette Drive
2. System Board
3. Diskette Drive Cable

000 602 XX

1. Defective Diskette

000 628 XX

1. Incorrect Diskette Media Type
2. Diskette Drive
3. System Board
4. Diskette Drive Cable

000 655 XX, 000 662 XX
000 670 XX - 000 675 XX

1. System Board
2. Diskette Drive
3. Diskette Drive Cable

000 6XX XX
(Unsupported drive or cable)

1. Diskette Drive
2. System Board
3. Diskette Drive Cable

000 7XX XX

1. Math Coprocessor
2. Processor Card

00 11XX 00

1. System Board
2. Any Serial Device
3. Communication Cable

00 14XX XX

1. See --'Printer Checkout' -- before replacing any FRUs.
2. Printer
3. System Board

00 1801 00, 00 1861 00

Replace the line
QEMM386.SYS with
QEMM386.SYS XBDA:L in Config.sys.

00 24XX 00

1. Video Card
2. System Board
3. Voltage Converter (700C, 720C only)

00 39G 900

1. System Board

00 5002 XX, 00 5006 XX,
00 5008 XX, 00 5041 XX

1. See -- 'External Display Self-Test' -- before replacing any FRUs.
2. Video Card
3. External Display
4. LCD
5. System Board

00 5004 XX, 00 5010 XX,
00 5030 XX - 00 5032 XX,
00 5051 XX - 00 5062 XX

1. Video Card
2. System Board
3. LCD

00 5009 XX, 00 5040 XX

1. See -- ' External Display Self Test' -- before replacing any FRUs.
2. External Display
3. Video Card
4. System Board

00 80XX XX

1. System Board
2. PCMCIA Card Slot

00 85XX XX

1. Do not replace any FRUs. The installed Memory Expansion Adapter is not supported by IBM.

00 8601 00, 00 8602 00
See -- '1080 Keyboard Unit' -- before replacing any FRUs.

1. Pointing Device
2. System Board
3. Numeric Keypad

00 8603 00, 00 8604 00
00 8623 00, 00 8624 00
See -- '1080 Keyboard Unit' -- before replacing any FRUs.

1. System Board
2. Keyboard Control Card
3. Pointing Device
4. Keyboard (TrackPoint)
5. Numeric Keypad

00 8611 00, 00 8612 00
00 8613 00
See -- '1080 Keyboard Unit' -- before replacing any FRUs.

1. Keyboard Control Card
2. Keyboard (Pointing Stick)
3. System Board
4. Ext. Keyboard Cable

00 861X XX
(not listed above)
See -- '1080 Keyboard Unit' -- before replacing any FRUs.

1. Keyboard (Pointing Stick)
2. Keyboard Control Card
3. System Board

00 8621 00, 00 8622 00
See -- '1080 Keyboard Unit' -- before replacing any FRUs.

1. Keyboard Control Card
2. System Board]
3. Keyboard (TrackPoint)

00 8625 00, 00 8626 00
See -- '1080 Keyboard Unit' -- before replacing any FRUs.

1. Keyboard (Pointing Stick)
2. Keyboard (TrackPoint)
3. Keyboard Control Card

00 86XX 00
See -- '1080 Keyboard Unit' -- before replacing any FRUs.

1. Keyboard Control Card
2. Keyboard
3. System Board

0 10103 XX - 0 10110 XX,
0 10116 XX - 0 10153 XX,
0 10171 XX

1. See -- 'FAX/Modem Checkout' --.

0 10436 XX

1. System Board
2. Hard Disk Drive

0 104XX XX

1. Hard Disk Drive
2. System Board

0 129XX XX

1. Run System Board diagnostics to clear the error log and retest
2. Select N to the question during the System Board diagnostics.
3. Power-on the system. If the error remains, replace the Processor Card.
4. Repeat steps1 and 2.
5. If the problem remains, replace the system board.

0 130XX XX

1. Indicator Assembly
2. System Board
3. Keyboard Control Card
4. Hard Disk Drive
5. Diskette Drive
6. Diskette Drive Cable
7. Speaker

0 137XX XX

1. Serial Adapter
2. System Board
3. Video Card
4. Any Serial Device
5. Communication Cable

0 194 XXXX

1. Do not replace any FRUs. The installed Memory Expansion Adapter is not supported by IBM.

I 99903XX,I 99900XX
I 99800XX

1. Reseat the hard disk drive to ensure good connection.
2. See ¿Set Startup Sequence—.
3. Hard Disk Drive
4. System Board

I 999XXXX

Restore the system partition from the Reference Diskette.

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

29-11-96

Last Updated

17-04-98

Revision Date

16-04-99

Brand

IBM ThinkPad

Product Family

ThinkPad 700, ThinkPad 720

Machine Type

9552

Model

Various

TypeModel

Retain Tip (if applicable)

N/A

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