InfoExplorer "unable to connect to socket: 3" Error Message

Environment

OS Level: AIX 4.2

Problem

When InfoExplorer is run, the following error is received:

	unable to connect to socket: 3
	warning missing charset in string to fontset conversion

Solution

Complete the following steps:

1. Locate the /tmp/.info-help file.

2. Terminate InfoExplorer, enter:

   stopsrc -s infod
   

3. Remove the /tmp/.info-help file, enter:

   rm /tmp/.info-help
   

4. Enter:

   touch /tmp/.info-help
   

5. Allow world read, write, and executable permissions for the /tmp/.info-help, enter:

   chmod 777 /tmp/.info-help
   

6. Rename the $HOME/info file.

7. Start InfoExplorer, enter:

   startsrc -s infod
   

   ---

   InfoExplorer "unable to connect to socket: 3" Error Message: ITEM: FAX
   Dated: 2000/12/19~00:00 Category: gph
   This HTML file was generated 2001/03/08~16:06:52
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