OS/400 upgrade causes problems to RISC-AS/400 communications

ITEM: RS4000014539



**************> QUESTION level 1 --> level 2 SPECIALIST <**************         
Question:                                                                       
 environment: RISC/6000 running AIX 3.2                                         
              AS/400 running OS/400 2.2                                         
             AIX AS/400 Connection Program over SNA                             
Everything works fine.                                                          
Now customer has upgraded OS/400 from 2.2 to 3.2 and the                        
printing function from AS/400 to RISC (AS400PRT) doesn't                        
work anymore: the first print job is OK and then Transaction                    
Program abends with Sense code: 0x08640000. Is this a known                     
problem? Any suggestion on how to solve it? Thanks, Marina.                     
************** ANSWER   level 2 -- level 1 SPECIALIST **************         
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
PMR 00031,998,758 was created on 97/01/07 at 09:44:18.                          
************** ANSWER   level 2 -- level 1 SPECIALIST **************        
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
==== ASGN: SGARDNER AT WTSCPOK  ================= DATE:970107                  
TIME:0950                                                                       
Received by Austin ITSC and assigned to AIXOPSYS.                               
                                                                                
Your question has been received and assigned to a specialist. Please            
wait for a reply. Thank you                                                     
************** ANSWER   level 2 -- level 1 SPECIALIST **************         
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
==== RESP: AIXOPSYS AT WTSCPOK  ================= DATE:970107                  
TIME:1011                                                                       
                                                                                
YOUR ITEM HAS BEEN RECEIVED.                                                    
                                                                                
************** ANSWER   level 2 -- level 1 SPECIALIST **************        
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
==== ROUT: SGARDNER AT WTSCPOK  ================= DATE:970107                  
TIME:1332                                                                       
The question has been re-routed and response may therefore be delayed.          
The new subject and topic is AS400 GENERAL.                                     
                                                                                
Your question has been rerouted to the AS400 queue. You may experience          
a slight delay in a response as a result.                                       
************** ANSWER   level 2 -- level 1 SPECIALIST **************         
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
==== ASGN: BARSMITH AT WTSCPOK  ================= DATE:970107                  
TIME:1525                                                                       
Received by Rochester ITSC and assigned to XZY1404.                             
************** ANSWER   level 2 -- level 1 SPECIALIST **************         
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                 
==== RESP: V24019R  AT WTSCPOK  ================= DATE:970107                  
TIME:1701                                                                       
Received and Researching                                                        
************** ANSWER   level 2 -- level 1 SPECIALIST **************         
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
==== ASGN: V24019R  AT WTSCPOK  ================= DATE:970108                  
TIME:0951                                                                       
The question has been re-assigned to JHAWN.                                     
************** ANSWER   level 2 -- level 1 SPECIALIST **************         
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
==== RESP: JHAWN    AT WTSCPOK  ================= DATE:970108                  
TIME:1754                                                                       
Answer:                                                                         
  What is this printing function (AS400PRT)?  Is it an IBM product or           
command?  Is this a third party software package?                              
************** QUESTION level 1 -- level 2 SPECIALIST **************         
==== THIS TEXT HAS BEEN ENTERED BY IBM IN ITALY                                
AS400PRT is the LU6.2 TP program contained in the IBM product for               
connection between RISC/6000 and AS/400 (AS/400 connection program              
for UNIX Environments). This TP allows printing from AS/400 on                  
a RISC/6000 printing queue.                                                     
************** ANSWER   level 2 -- level 1 SPECIALIST **************         
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
PMR 00031,998,758 was updated on 97/01/09 at 15:14:18.                          
************** ANSWER   level 2 -- level 1 SPECIALIST **************         
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
==== ASGN: BARSMITH AT WTSCPOK  ================= DATE:970109                  
TIME:1052                                                                       
Received by Rochester ITSC and assigned to XZY1404.                             
************** ANSWER   level 2 -- level 1 SPECIALIST **************        
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
==== ASGN: V24019R  AT WTSCPOK  ================= DATE:970109                  
TIME:1151                                                                       
The question has been re-assigned to SFULLER.                                   
==== RESP: V24019R ===================================== DATE:970109           
TIME:1648                                                                       
==== RESP: V24019R  AT WTSCPOK  ================= DATE:970109                  
TIME:1152                                                                       
Received and Researching                                                        
==== RESP: V24019R ===================================== DATE:970109           
TIME:1648                                                                       
==== ASGN: V24019R  AT WTSCPOK  ================= DATE:970109                  
TIME:1152                                                                       
The question has been re-assigned to SFULLER.                                   
************** ANSWER   level 2 -- level 1 SPECIALIST **************        
==== THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
==== RESP: SFULLER  AT WTSCPOK  ================= DATE:970109                  
TIME:1437                                                                       
                                                                                
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Hi, I talked to our specialist on this and she asked which licensed             
program is in use, and what the ptf level is.  She also mentioned that          
there should be more detailed messages on the systems.                          
Please do a dspptf for 5798RZB to check for the Licensed program and            
ptf level and check qsysopr and the RS/6000 error report for more               
detailed messages.   With this maybe we can make a suggestion.  thanks          
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                               

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