569714800 Community string limitation in NWAYS

ITEM: RTA000152797



A:                                                                              
IF THIS PMR HAS BEEN QUEUED TO AN INCORRECT SUPPORT CENTER, PLEASE              
ENTER PROBLEM DESCRIPTION AND QUEUE TO ZAIXV3 L165                              
SELECT ALL APPLICABLE SUPPORTLINE SERVICES:                                     
     HOURLY: Y           MONTHLY: N                                             
     24 X 7: Y           COMPLIMENTARY: N                                       
    PREMIUM: N           PROGRAM SERVICES: N                                    
   CONSULTLINE ELIGIBLE: YES:  -   NO:  X                                       
   XMENU ITEM REFERENCE:  HQ7283__                                              
**********************     ATTENTION    ***************************             
Time associated with work on this PMR must be recorded using                    
FI 973. Both DEFECT and USAGE time must be documented in this FI.               
Question:                                                                       
aix 4.2.1                                                                       
7030                                                                           
question on a error in his errlog                                               
 =-=-=> 09/28/98 <=-=> 07:12:30 CDT <=-=-=> Patrick D. Lowe <=-=-=              
Response:                                                                       
Customer Contact                                                                
 =-=-=> 09/28/98 <=-=> 07:20:38 CDT <=-=-=> Steven Robinson <=-=-=              
A:                                                                              
CLOSING PER STEVE WAS MISQUEUED TO HIS GROUP.  WOULD LIKE FOR                   
ME TO QUEUE IT TO NETVIEW.  CLOSING SENDING CUSTOMER TO NETVIEW.                
A:                                                                              
raising to sev 1                                                                
                                                                                
                                                                                
                                                                                
A:                                                                              
pls page ziyad@8007598352#1772452 asap                                         
Forwarding to the severity of the call; and the customer's request for a        
page ASAP.                                                                      
Q:                                                                              
Customer would like callback asap.                                              
Customer says that this is an Nways problem and wants raised to a sev1          
pr1.  He is asking about community name problems.  Will answer                  
immediatly with on his page.                                                    
A:                                                                              
customer rep: Ziyad@us.ibm.com                                                  
action taken: customer is getting a "cannot open view for hub"  he              
       thinks it has something to do with the community name.                   
        -- customer wants to know how long can the "Community Name" be?         
        he said you can contact him via the internet address above.             
                                                                                
                                                                               
                                                                                
A:                                                                              
Contact: ... -Ed Ray (TNSC, Atlanta)                                            
Action: .... -Please review ess tip:                                            
              "Community names limited to maximum of 10 characters"             
Action Plan: -Sending pmr back to TNSC, Atlanta.                                
CC=1I                                                                           
IBM Feedback:                                                                   
 -HAYS, DO         -FORMAT 0973-L10R/-------P3S3-98/05/15-14:40--FI             
                                                                                
 Support Line:  _12__  mins.                                                    
                                                                                
Customer called me direct to understand community string limitation             
with NWAYS. I indicated that the limit in NWAYS is 10 characters.               
                                                                               
S e a r c h - k e y w o r d s:                                                  
community nways limit                                                           
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                               

HR
CENTER
FONT size=2WWQA: ITEM: RTA000152797 ITEM: RTA000152797
BRDated: 10/1998 Category: NWAYSAIX
BRThis HTML file was generated 99/06/24~12:43:40
BRComments or suggestions?
A href="../../../../feedback.html"BContact us/B/ABR
/FONT
/CENTER
/BODY
/HTML