Filesystem Allocations for Nways Manager for AIX

ITEM: RTA000153597



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IF THIS PMR HAS BEEN QUEUED TO AN INCORRECT SUPPORT CENTER, PLEASE              
ENTER PROBLEM DESCRIPTION AND QUEUE TO ZAIXV3 L165                              
SELECT ALL APPLICABLE SUPPORTLINE SERVICES:                                     
     HOURLY: N           MONTHLY: Y                                             
     24 X 7: Y           COMPLIMENTARY: N                                       
    PREMIUM: Y           PROGRAM SERVICES: N                                    
   CONSULTLINE ELIGIBLE: YES:  -   NO:  X                                       
   XMENU ITEM REFERENCE:  HX7993__                                              
**********************     ATTENTION    ***************************             
Time associated with work on this PMR must be recorded using                    
FI 973. Both DEFECT and USAGE time must be documented in this FI.               
Question:                                                                       
aix 4.3.1                                                                       
f50                                                                            
quest on installation of Nways Campus manager                                   
 =-=-=> 10/23/98 <=-=> 10:51:24 CDT <=-=-=> Kenyetta Love <=-=-=-=              
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cust can also be reached at 717-705-4292                                        
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Called and asked for Thuc N. but person receiving call indicated that           
he was out today but would be back on Monday.                                   
I was told that I should call back on Monday.                                   
Call customer back on Monday.                                                   
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Called customer T/L number and left message to call back on Monday or           
I'll again on Monday.                                                           
                                                                                
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 -HAYS, DO         -FORMAT 0973-L10R/-------P3S3-98/05/15-14:40--FI             
                                                                                
 Support Line:  _25__  mins.                                                    
                                                                                
Customer called back based on pmail left.                                       
Customer will be installing NWAYS Mgr for AIX for "C"ustomers and wants         
to know if the NWAYS installation can place all files in non-rootvg             
filesystems. The customer has a standard rootvg volume group and wants          
to keep it standard for general responsiveness for restoring the system         
(rootvg) without having a library of mksysb tapes.                              
If the isolation is not "perfect" to non-rootvg filesystems, customer           
would like to have identified the exceptions.                                   
Research and call customer back with recommendation.                            
Q:                                                                             
A:                                                                              
 -HAYS, DO         -FORMAT 0973-L10R/-------P3S3-98/05/15-14:40--FI             
                                                                                
 Support Line:  _30__  mins.                                                    
                                                                                
Researching capability for creating non-rootvg filesystems for NWAYS.           
Called customer and left message with indication of some preliminary            
information. At least 6 filesystems would be needed..still checking.            
Left my number for callback if necessary or finish research and call            
customer back with recommendation.                                              
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Called and left message that I had not tried the install of NWAYS               
with the pre-defined filesystems, but I sent an e-mail listing                  
them:                                                                           
/usr/CML                                                                        
/usr/CML/OStore/cache                                                           
/usr/rabmv2/cache                                                               
/usr/lpp/ODI                                                                    
/usr/lpp/mgtapptran                                                             
/tmp/ostore                                                                     
Waiting to hear from customer. Try install asap.                                
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Local office review.                                                            
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 -HAYS, DO         -FORMAT 0973-L10R/-------P3S3-98/05/15-14:40--FI             
                                                                                
 Support Line:  _100_  mins.                                                    
                                                                                
Performed removal of Nways product and reinstalled after manually               
establishing discrete filesystems normally defined during NWAYS install.        
THe install completed without any problems and works normally.                  
Called customer to indicate success with the procedure.                         
Asked customer to call back with status update or for further                   
assistance.                                                                     
Waiting for customer callback.                                                  
                                                                                
Q:                                                                             
A:                                                                              
 -HAYS, DO         -FORMAT 0973-L10R/-------P3S3-98/05/15-14:40--FI             
                                                                                
 Support Line:  _40__  mins.                                                    
                                                                                
Customer satisfied with result of alternate filesystem test except would        
like to have allocation size for each.                                          
I calculated allocations and emailed results to customer.                       
                                                                                
Customer satisfied.                                                             
                                                                                
260MB(300MB)               /usr/CML                                             
25MB(25MB)                 /usr/CML/OStore/cache                                
16MB(16MB)                 /usr/rabmv2/cache                                    
65MB(75MB)                 /usr/lpp/ODI                                        
33MB(35MB)                 /usr/lpp/mgtapptran                                  
8MB(24MB)                  /tmp/ostore                                          
                                                                                
Note: Parenthetical allocations would be advisable for operational              
expansion considerations rather than the pure install allocations.              
IBM Feedback:                                                                   
Customer received email of filesystem allocations and is satisfied with         
information.                                                                    
PMR closed.                                                                     
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                               

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FONT size=2WWQA: ITEM: RTA000153597 ITEM: RTA000153597
BRDated: 12/1998 Category: NWAYSAIX
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