8573 WITH A BLANK PLASMA DISPLAY

8573 WITH A BLANK PLASMA DISPLAY

PURPOSE:
CORRECT A BLANK PLASMA DISPLAY CONDITION THAT CAN OCCUR DURING THE EARLY LIFE OF THE SYSTEM.

PHYSICAL CHECK:
SYSTEMS MEETING THE FOLLOWING TWO PHYSICAL CHECK REQUIREMENTS ARE ELIGIBLE FOR THIS ECA.

  1. THE SYSTEMS MUST BE WITHIN THE FOLLOWING SERIAL NUMBER RANGES: ***NOTE*** The following serial numbers are U.S. production.
    SYSTEM SERIAL NUMBER RANGE
    8573 MOD 031 23-3000001 - 23-3007999
    8573 MOD 031 23-3050001 - 23-3050165
    8573 MOD 061 23-0020701 - 23-0020899
    8573 MOD 061 23-0050001 - 23-0050699
    8573 MOD 121 23-1009001 - 23-1009999
    8573 MOD 121 23-1013001 - 23-1018999
    8573 MOD 121 23-1050001 - 23-1053999

  2. THE SYSTEMS MUST *NOT* HAVE A HANDWRITTEN "X" DISPLAYED ON THE REAR OF THE PLASMA PANEL ASSEMBLY.

  3. THE SYSTEMS MUST BE WITHIN THE FOLLOWING SERIAL NUMBER RANGES: ***NOTE*** THE FOLLOWING SERIAL NUMBERS ARE GREENOCK PRODUCTION FOR EMEA.

    99-0013807 TO 99-0018580 TYPE 60MB
    99-1013361 TO 99-1017143 TYPE 120MB
    99-3050043 TO 99-3055042 TYPE 30MB

  4. THE SYSTEMS MUST *NOT* HAVE A HANDWRITTEN "X" DISPLAYED ON THE REAR OF THE PLASMA PANEL ASSEMBLY.

    DETAIL:
    IT HAS BEEN DETERMINED THAT A SMALL NUMBER OF 8573 SYSTEMS WITHIN THE SERIAL NUMBER RANGES IN THIS ECA MAY HAVE A PLASMA DISPLAY THAT COULD FAIL DURING THE EARLY POWER ON LIFE OF THE DISPLAY. THE SYMPTOM IS A BLANK PLASMA SCREEN ON DISPLAY ASSEMBLIES WITHOUT A HANDWRITTEN "X" ON THE DISPLAY'S BACK COVER. SYSTEMS WITH THIS CONDITION WILL OPERATE PROPERLY IF THERE IS A CRT DISPLAY CONNECTED TO THE EXTERNAL VIDEO PORT, BUT THE EXTERNAL CRT DISPLAY MUST BE DISCONNECTED TO VERIFY THIS SYMPTOM. DIAGNOSTICS WILL INDICATE A PLASMA DISPLAY FAILURE, BUT ALL OTHER VIDEO DIAGNOSTICS WILL RUN CORRECTLY ON THE VIDEO ADAPTER AND ON THE EXTERNAL DISPLAY.