35/40 BACKUP/RESTORE PROBLEM

35/40 BACKUP/RESTORE PROBLEM

A ROM BIOS REPLACEMENT KIT IS REQUIRED FOR THE 8535 OR 8540 SYSTEM THAT EXPERIENCE CORRUPTED HARDFILE DATA DURING RESTORE OPERATIONS FROM A DISKETTE DRIVE OR TAPE UNIT.

DETAIL:
A LIMITED NUMBER OF 8535 AND 8540 SYSTEMS MAY EXPERIENCE CORRUPTED DATA ON THE HARDFILE DURING A RESTORE OPERATION FROM A TAPE UNIT OR DISKETTE DRIVE. THIS PROBLEM CAN ONLY OCCUR WITH HARDWARE WHICH ATTACHES TO THE SYSTEM BOARD DISKETTE DRIVE CONNECTOR (J15).

IF THE SYSTEM UNIT MEETS ALL OF THE REQUIREMENTS CALLED OUT IN THE "PHYSICAL CHECK" SECTION OF THIS ECA, A REPLACEMENT SET OF SYSTEM ROM BIOS (FRU P/N92F2434) WILL BE PROVIDED AT NO CHARGE TO THE CUSTOMER.

PHYSICAL CHECK:
TO REQUIRE A ROM BIOS REPLACEMENT KIT, THE SYSTEM MUST MEET THE FOLLOWING REQUIREMENTS:

  1. THE SYSTEM UNIT SERIAL NUMBER MUST FALL WITHIN THE FOLLOWING RANGES:

    1. 8535 SYSTEMS-

      1. MODEL 8535-040
        1. SERIAL NUMBER 23-A0000 TO 23-M9999.
        2. SERIAL NUMBER 78-TXD00 TO 78-XPV99.
      2. MODEL 8535-043
        1. SERIAL NUMBER 23-AA000 TO 23-TC999.
        2. SERIAL NUMBER 78-AAAA0 TO 78-BLTG9.
      3. MODEL 8535-24X
        1. SERIAL NUMBER 23-TD000 TO 23-ZK999.
        2. SERIAL NUMBER 78-BLTH0 TO 78-CYKP9.

    2. 8540 SYSTEMS-
      1. MODEL 8540-040
        1. SERIAL NUMBER 23-AA000 TO 23-NN999.
        2. SERIAL NUMBER 78-NM000 TO 78-PM999.
      2. MODEL 8540-043
        1. SERIAL NUMBER 23-AAA00 TO 23-LGX99.
        2. SERIAL NUMBER 78-YMKW0 TO 78-ZFFY9.
      3. MODEL 8540-0451.
        1. SERIAL NUMBER 23-AAAA0 TO 23-LYDX9.
        2. SERIAL NUMBER 78-XBX00 TO 78-YDG99.
    OR
  2. THE SYSTEM BIOS DATE MUST BE 09-24-91 OR EARLIER.

    THE FOLLOWING PROCEDURE SHOULD BE USED TO DETERMINE SYSTEM BIOS DATE:

    AND
  3. SYSTEM BOARD FRU PART NUMBER MUST BE P/N92F0108 OR P/N85F0077

NOTE:
SYSTEM BOARD FRU PART NUMBERS THAT ARE NOT LISTED ABOVE ARE NOT EXPOSED TO THESE PROBLEMS.