Hang with Image Adapter/A

PHYSICAL CHECK:
TO QUALIFY FOR REPLACEMENT OF THE IMAGE ADAPTER/A CARD, BOTH OF THE FOLLOWING REQUIREMENTS MUST BE MET:

1. • THE SYSTEM CONFIGURATION MUST INCLUDE A MICROCHANNEL MEMORY CARD AND AN IMAGE ADAPTER/A CARD.
     ****************** OR ******************************
     
   • THE SYSTEM MUST BE A PS/2 8557-ANY MODEL. NOTE:
     A PS/2 8557 SYSTEM, WITH AN IMAGE ADAPTER/A CARD INSTALLED, DOES NOT REQUIRE A MICROCHANNEL MEMORY CARD INSTALLED TO EXPERIENCE THE SYSTEM HANG SYMPTOM.

   ****************** AND ******************************

2. THE IMAGE ADAPTER/A FRU PART NUMBER MUST BE ONE OF THE FOLLOWING:
   1. P/N07F4401
   2. P/N07F2481 ( EMEA used P/N07F2511 )
   3. P/N07F2508

SYSTEMS CONTAINING IMAGE ADAPTER/A CARD FRU PART NUMBERS NOT LISTED ABOVE ARE NOT AFFECTED.

PREREQUISITES:
IBM PERSONAL SYSTEM/2 IMAGE ADAPTER/A OPTION DISKETTE VERSION 1.03, PUBLICATION NUMBER S15F-2240.

DETAIL:
ANY PS/2 SYSTEM CONFIGURED WITH AN IMAGE ADAPTER/A AND A MICROCHANNEL MEMORY ADAPTER MAY EXHIBIT A SYSTEM HANG DUE TO A BUS CONTENTION OR BUSMASTER PROBLEM GENERATED BY THE IMAGE ADAPTER/A.

ANY PS/2 MODEL 8557 MAY EXHIBIT A SYSTEM HANG CONDITION WITH AN IMAGE ADAPTER/A INSTALLED, DUE TO A BUS CONTENTION PROBLEM, WITH OR WITHOUT A MICROCHANNEL MEMORY CARD INSTALLED. A REPLACEMENT IMAGE ADAPTER/A CARD (FRU P/N06G8223) WILL BE PROVIDED, AT NO CHARGE TO THE CUSTOMER, FOR SYSTEMS THAT MEET THE PHYSICAL CHECK REQUIREMENTS ABOVE.

THE IMAGE ADAPTER/A OPTION DISKETTE VERSION 1.03 MUST BE USED IN CONJUNCTION WITH THE REFERENCE DISKETTE TO CONFIGURE THE NEW IMAGE ADAPTER/A CARD.